Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Maria Martinez

Prescott,AZ

Summary

Versatile and dynamic, with a proven track record at Subway and beyond, I excel in customer service and time management. Leveraging teamwork and problem-solving skills, I've significantly enhanced service delivery and operational efficiency. My adeptness in multitasking and commitment to excellence underpin my professional achievements.

Overview

27
27
years of professional experience

Work History

Sandwich Artist

Subway
03.2024 - 09.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.

Barkery Clerk

Super 1 Foods
08.2023 - 03.2024
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.

Grill Cook

McDonald's
02.2023 - 07.2023
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.

Verizon Call Center Adgaint

Continuum
01.2020 - 02.2020
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

CDL Truck Driver

Chizic
04.2015 - 04.2016
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected vehicle before and after every trip and conducted minor repairs.

CDL A OTR Driver

Navajo Transport
10.2014 - 10.2015
  • Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
  • Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
  • Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
  • Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.

CDL A OTR Driver

Western Express Trucking
01.2012 - 04.2014

CDL A OTR Driver

Swift Transportation
03.2011 - 03.2013

Convgives

Derert Tv
10.2010 - 02.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Basket & Gadgets

Melvin P Martinez
06.1997 - 02.2011

Sold watermelon and cantaloupe and chili’s at farmers market and chili festival. Customer service to who bought and casher and assistant manager

Rms

Sprint
01.2009 - 02.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Pizza Delivery Driver

Pizza Hut
01.2004 - 06.2008
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.

Nicks Dairy

Nikki
01.2001 - 04.2001
  • Contributed ideas for process improvements in team meetings, leading to increased efficiency in completing daily tasks.
  • Developed strong interpersonal skills through regular communication with coworkers, supervisors, and clients during assigned tasks.
  • Assisted in training new employees on proper procedures and techniques, ensuring their smooth transition into the workplace.
  • Enhanced team productivity through effective communication and collaboration on daily projects.

Education

Diaploma - Diaploma

South
Pueblo, CO
06.2001

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management

Timeline

Sandwich Artist

Subway
03.2024 - 09.2024

Barkery Clerk

Super 1 Foods
08.2023 - 03.2024

Grill Cook

McDonald's
02.2023 - 07.2023

Verizon Call Center Adgaint

Continuum
01.2020 - 02.2020

CDL Truck Driver

Chizic
04.2015 - 04.2016

CDL A OTR Driver

Navajo Transport
10.2014 - 10.2015

CDL A OTR Driver

Western Express Trucking
01.2012 - 04.2014

CDL A OTR Driver

Swift Transportation
03.2011 - 03.2013

Convgives

Derert Tv
10.2010 - 02.2011

Rms

Sprint
01.2009 - 02.2010

Pizza Delivery Driver

Pizza Hut
01.2004 - 06.2008

Nicks Dairy

Nikki
01.2001 - 04.2001

Basket & Gadgets

Melvin P Martinez
06.1997 - 02.2011

Diaploma - Diaploma

South
Maria Martinez