Maria Martinez
Davenport
Summary
Detail-oriented Universal Banker with extensive experience in wire transfer processing, transaction approvals, fraud prevention, and high-volume financial operations. Skilled in reviewing, verifying, and executing domestic and international wire transfers with accuracy and regulatory compliance. Strong background in risk assessment, customer verification, and identifying suspicious activity. Recognized for exceptional attention to detail, reliability, and the ability to work efficiently in fast-paced, deadline-driven environments. Well-suited for a Wire Transfer Specialist role supporting secure, compliant, and timely payment operations.
Overview
8
8
years of professional experience
Work History
Universal Banker
Truist Bank
Davenport
11.2021 - Current
- Process domestic and international wire transfers daily, ensuring accuracy, proper authorization, and compliance with OFAC, AML, and internal policies.
- Review and approve wire requests by verifying signatures, account details, documentation, and customer identification.
- Monitor transactions for unusual patterns and escalate potential fraud or high-risk activity to the appropriate teams.
- Conduct risk assessments for high-value transactions to prevent financial loss and ensure regulatory compliance.
- Maintain detailed and accurate records of all wire activity, approvals, and customer interactions for audit readiness.
- Balance cash drawers and vault transactions with precision, maintaining strict adherence to internal controls.
- Provide guidance to customers on transfer requirements, timelines, and documentation needed for secure processing.
- Support branch operations by assisting with teller transactions, account maintenance, and customer service needs.
Financial Services Specialist
Amscot Financial
04.2018 - 11.2021
- Processed financial transactions, loan applications, and payments in accordance with company protocols.
- Performed daily and monthly cash and check balancing to ensure accuracy and prevent discrepancies.
- Identified and escalated suspicious activity to reduce fraud exposure and protect customer accounts.
- Maintained confidentiality and safeguarded sensitive customer information.
- Built strong customer relationships, contributing to increased retention and service satisfaction.
- Organized, calculated, and sorted financial documents to support efficient branch operations.
Education
GED - Administration
Cetis 149
MexicoSkills
- Wire Transfer Processing (Domestic & International)
- Wire Approvals & Verification
- Fraud Detection & Prevention
- OFAC / AML Compliance
- Risk Assessment
- ID Verification / KYC
- Cash Handling & Balancing
- Payment Processing
- Account Documentation
- Customer Relationship Building
- Attention to Detail
Languages
- Spanish
- English
Timeline
Universal Banker
Truist Bank
11.2021 - Current
Financial Services Specialist
Amscot Financial
04.2018 - 11.2021
GED - Administration
Cetis 149