Maria Masangkay, MSN, RN, CNML
Summary
25 years of nursing and leadership experience in promoting and fostering a multi-disciplinary approach to patient care, providing system guidance and establishing nursing excellence. Managed multiple care departments with expertise in meeting budget, maintaining regulatory readiness and developing and implementing programs based on evidence-based research and national standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Nursing Services
Kaiser Permanente, South Bay
12.2023 - Current
- Manage the daily operations of the adult service line, which includes medical surgical, intermediate, and intensive care
- Review and revise policies, practices, procedures to ensure compliance with Center for Medicare Services conditions of participation, California state regulations, and Joint Commission standards
- Maintain close fiscal management to contain costs and eliminate waste without affecting necessary and critical services
- Supervise the leadership and strategic planning in the achievement of American Nursing Credentialing Center (ANCC) Magnet ™ recognition program
- Collaborate with Care Without Delay Team to improve our Discharge Process Time DPT) through implementation of Mid-Day Discharge Huddle
- Worked with Data and Analytics team to create the DPT Dashboard with a 24-hour turn-a-round time to identify fallouts
- Worked with the Magnet Program Coordinator to update the Magnet SharePoint site and create a Dashboard/Reports repository so managers have access to view nursing related data
- Collaborate with the Education Department to improve the confidence and communication skills of our New Graduates through a train the trainer program, so they can validate their peers during the Skills Blitz
- Working with the Wound Care Nurse and the Quality Department to electronically conduct the quarterly Prevalence Studies versus manually entering the data
- Created an electronic tool for the Wound Care Champions to audit RN documentation on wounds and conduct peer-to-peer feedback as needed
Director of Nursing, Operations and Quality
Kaiser Permanente, Panorama City
11.2021 - 12.2023
- Provided oversight over the leadership and strategic planning in the achievement of American Nursing Credentialing Center (ANCC) Magnet ™ with successful designation achieved in July 2023
- Coordinated and hosted three national certification review courses for SCAL/HI Medical Centers; CNOR, NICU, and CCRN.
- Planned, organized, directed, evaluated, and coordinated administrative nursing services; Staffing Office & Systems, Nursing Supervisors and bed utilization control
- Collaborated with labor partners to achieve organizational goals and objectives
- Developed effective working relationships with key stakeholders and operational leaders and maintained a climate of trust and commitment to meet organizational goals, such as decreasing PCs Admit Order Time from 52 minutes to 29 minutes in 2023
- Resurrected their "Bed in 10" campaign to ensure PC met the Bed Assigned to ED Depart goal. PC ended the year at 21 minutes.
- Collaborated with the House Supervisors and Nursing Operations Manager and created an electronic House Supervisor Log to track throughput
- Implementation of electronic tool for the Wound Care Champions to utilize during their skin rounds. Tool served as a tracking tool to measure commitment of the RN Skin Champion and unit trends with wound documentation
Director of Education and Nursing Quality
Kaiser Permanente, West Los Angeles
01.2017 - 11.2021
- Responsible for the professional development, management, planning, implementation, evaluation, and improvement through outcome measures, innovation, program development, and consultative services for inpatient nursing and non-nursing employee populations at all levels and for education and development services
- Managed the inpatient Vascular Access and Wound Care Registered Nurses
- Developed educational programs in collaboration with Department of Risk/Patient Safety to implement TeamSTEPPS
- Created a KP Learn Module Developer to assist the organization in the creation KP Modules
- Delivered the leadership and strategic planning in the achievement of American Nursing Credentialing Center (ANCC) Magnet ™ designation , May 2022
- 2019 – received the “People's Choice Award” from the American Hospital Association for enhancing New Nursing Orientation with gamification and incorporating low and high fidelity simulation in alignment with TeamSTEPPS
- 2020 – featured speaker for The Association of Safe Patient Handling Professionals for the “Mobility in 1-Page”
- Accountable for entering NDNQI data for the medical center
- Worked closely with the Nursing Leadership team and Quality Department to meet and/or sustain unit Nursing Sensitive Indicators
- As a member of the Nurses Improving Care for Healthcare Elders (NICHE), trained two cohorts of Registered Nurses to become Geriatric Resource Nurses and support the reduction of delirium and falls in the medical center, specifically in the Adult setting
Department Administrator
Kaiser Permanente, West Los Angeles
02.2008 - 01.2017
- Responsible for the operation of a 53-bed unit with cardiac monitoring capability with over 120 full time employees (FTE)
- Coordinated with multiple disciplines to meet unit and organizational goals
- Promoted and collaborated with labor management partnership to implement a high functioning Level 5 unit-based team and chosen to attend the Improvement for Healthcare Improvement Institute Conference
- Developed the Inpatient Nursing Student Ambassador in collaboration with Patient Care Experience and the Volunteer Department
Education
Master of Science - Nursing
California State University - Los Angeles
Los Angeles, CA05.2007
Bachelor of Science - Nursing
Mount Saint Mary's University
Los Angeles, CA05.1996
Skills
- Staff training and development
- Strategic planning and execution
- Regulatory compliance
- Policy development
- Budget management
- Complex problem solving
- Change management
- Interpersonal communication
Certification
- Certified Nurse Manager Leader since 2017, #4805
- Registered Nurse, 514875
- Basic Life Support (BLS), expires March 2025
Timeline
Director of Nursing Services
Kaiser Permanente, South Bay
12.2023 - Current
Director of Nursing, Operations and Quality
Kaiser Permanente, Panorama City
11.2021 - 12.2023
Director of Education and Nursing Quality
Kaiser Permanente, West Los Angeles
01.2017 - 11.2021
Department Administrator
Kaiser Permanente, West Los Angeles
02.2008 - 01.2017
Master of Science - Nursing
California State University - Los Angeles
Bachelor of Science - Nursing
Mount Saint Mary's University
- Certified Nurse Manager Leader since 2017, #4805
- Registered Nurse, 514875
- Basic Life Support (BLS), expires March 2025
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