Maria Maximo
Natick,MA
Summary
I'm in my last year of high school, soon it will be my graduation. I intend to continue my studies to obtain a specialization. I'm looking for a job position at Bank of America that will allow me to explore a new experience. I am highly motivated to be able to perform a position and be able to use my communication skills a new role. I have a knowledge base in software development tools and ability to perform well in a team.
Overview
3
3
years of professional experience
Work History
Server
California Pizza Kitchen
Natick, MA
09.2022 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Informed customers of daily specials and signature menu items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Restaurant Hostess
Framingham Station Steak House
Framingham, MA
02.2021 - 09.2022
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Took reservations over phone and in person.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered phone calls to assist customers with questions and orders.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Collected payments and provided accurate change.
Education
High School Diploma -
Natick High School
Natick, MA06-2024
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Communication Skills
- Active Listening
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Timeline
Server
California Pizza Kitchen
09.2022 - Current
Restaurant Hostess
Framingham Station Steak House
02.2021 - 09.2022
High School Diploma -
Natick High School