MARIA MENDIOLA
Fort Worth
Summary
Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dallas Nephrology Associates
03.2023 - Current
- Check in and out patients
- Answering high volume of calls
- Collection of copayments/deductibles and past due balances
- End of the day batch
- Scheduled and rescheduled existing patients
- Crossed trained front desk and back office
- Rooming patients and taking Vitals
- Updated medical records
- Insurance verification
Office Manager
Main Street Injury Clinic
07.2021 - 03.2023
- Check in and out patients
- Scheduled new and existing patients
- Medical billing and coding
- Audited medical charts
- Assisted patients with physical therapy
- Provided patients with massage therapy
- Assisted the practitioner with patient therapy
Medical Receptionist
North Texas Kidney Disease Associate
04.2019 - 01.2021
- Check in and out patients
- Collection of copayments, deductibles, and past due balances
- Sort out medical records from fax
- Scheduled new referred patients
- Answer in coming calls and emails
- End of day balance
- Insurance Verification
Front Desk Supervisor
The Wellness Center
12.2017 - 04.2019
- Check in and out patients
- Sort out medical records
- Collection of copays, deductibles and past due balance
- Answering in coming calls
- Crossed trained front desk and back office
- Assisted in phlebotomy, collection of specimens
- Insurance Verification
- Assisted in medical billing and coding
Medical Receptionist
Texas Health Resources
07.2014 - 12.2017
- Check in and out patients
- Answer high volume of calls
- Scheduled new and existing patients
- Insurance Verification
- Crossed trained front desk and back office
- Authorization for medication
- Collection of copayments, deductibles and past due balances
- End of the day batch
Medical Receptionist/Assistant
Varsity Orthopedics
01.2012 - 07.2014
- Check in and out patients
- Schedule new and existing patients
- Collection of copayments, deductibles and past due balances
- Insurance Verification
- Filling medical records
- End of the day batch
- Crossed trained front desk and back office
- Triaging patients
- Assisted Practitioner with procedures
- Authorization of medication
Education
Massage Therapy -
Cortiva Institute
Arlington, TX05.2021
Medical Assistant - undefined
ATI Career Training Center
Hurst, TX08.2011
Skills
- Fluent in two languages
- Data gathering
- Experienced in medical terminology usage
- ICD Coding
- Anatomy knowledge
- Management
- Medical Terminology
- EMR Systems
- Computer Skills
- Prior Authorization
Certification
Lymphatic Cupping Certification
Timeline
Medical Receptionist
Dallas Nephrology Associates
03.2023 - Current
Office Manager
Main Street Injury Clinic
07.2021 - 03.2023
Medical Receptionist
North Texas Kidney Disease Associate
04.2019 - 01.2021
Front Desk Supervisor
The Wellness Center
12.2017 - 04.2019
Medical Receptionist
Texas Health Resources
07.2014 - 12.2017
Medical Receptionist/Assistant
Varsity Orthopedics
01.2012 - 07.2014
Medical Assistant - undefined
ATI Career Training Center
Massage Therapy -
Cortiva Institute