GABRIELA VAZQUEZ
Freeport
Summary
Highly motivated employee with a strong desire to take on new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly master new skills. Adapts to changing conditions with a resourceful and hardworking mindset as a versatile team member. Dedicated to ensuring the well-being and understanding of others. Offers a flexible schedule and bilingual proficiency.
Overview
7
7
years of professional experience
Work History
Medical Assistant/Receptionist
Hope Medical Clinic-Destin, FL
07.2023 - Current
- Maintained accurate medical records and handled patient documentation.
- Maintained high standards for the translation of healthcare materials.
- Oversaw reception area and ensured smooth workflow.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
- Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Restaurant Waitress
The Perfect Pig-Freeport, FL
05.2018 - 07.2023
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase profits
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Operated POS terminals to input orders, split bills and calculate totals
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
Education
High School Diploma - Anatomy and physiology
Walton Virtual School
De Funiak Springs, FL05.2021
Skills
- Effective Communication
- Hygiene Maintenance
- Fluent In Two Languages
- Adaptability in Learning
- Complying with Procedures
- Cash Management
- Opening and Closing
- Positive Attitude
- Experienced Server with Five Years in the Industry
- Effective Team Collaboration
- First Aid and CPR
- Team Building
- Flexible Schedule
- Customer Satisfaction Focus
- Attention to Detail
- Dependable and Hardworking
Languages
Spanish - Fluent
English - Fluent
Timeline
Medical Assistant/Receptionist
Hope Medical Clinic-Destin, FL
07.2023 - Current
Restaurant Waitress
The Perfect Pig-Freeport, FL
05.2018 - 07.2023
High School Diploma - Anatomy and physiology
Walton Virtual School
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