Maria Michalet
Summerville,SC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Outreach Coordinator
Dorchester County First Steps
Summerville, SC
07.2022 - Current
- Connected with clients and ensured success in application processes.
- Supported various program activities, assisting with administrative tasks.
- Attended and participated in meetings and brainstorming sessions with team members.
- Worked well in team environment as well as independently.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained confidentiality of sensitive information and documents.
- Typed, formatted and edited correspondence and other documents.
Community Outreach Worker
Americorps
Ladson, SC
01.2021 - 07.2022
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
- Utilized platforms such as Facebook and Instagram platforms on regular basis.
- Served as main point of contact for clients, answering questions and responding to messages.
- Wrote and uploaded blog posts and articles to drive traffic to client sites.
Internship Student
Dorchester County First Steps
Ladson, SC
09.2020 - 04.2021
- Assisted department staff by answering phone calls and responding to emails.
- Managed daily activities to improve company's social media presence.
- Built knowledge of resources available to victims, either through private groups, publicly sponsored programs or community resources.
- Attended meetings and participated in staff development training activities.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Educated patients on various resources, services and programs to maximize care.
Education
Associate of Arts - Human Services
Trident Technical College
Charleston, SC01-2024
Skills
- Excel spreadsheets
- Professional and mature
- Strong problem solver
- Resourceful
- Customer assistance
- Multitasking
- Document management
- Account management
- Filing and data archiving
- Database management
- Computer proficiency
Timeline
Outreach Coordinator
Dorchester County First Steps
07.2022 - Current
Community Outreach Worker
Americorps
01.2021 - 07.2022
Internship Student
Dorchester County First Steps
09.2020 - 04.2021
Associate of Arts - Human Services
Trident Technical College