Maria Michels
Des Moines,IA
Summary
Looking for an Administrative/Accounting Assistant position that will allow me to use my extensive accounting, communication and customer service skills to help your office run more effectively.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
Work History
Office Coordinator
Remedy Staffing
04.2025 - 12.2025
- Efficiently managed accounts payable and accounts receivable functions to enhance operational flow. Generated regular billing reports for management review, ensuring informed decision-making.
- Implemented filing systems, improving document retrieval efficiency and organization.
- Facilitated vendor communications, negotiating terms to improve service delivery and cost-effectiveness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Reconciled account files and produced monthly reports.
Digital Marketing Specialist
Akkodis Group
05.2024 - 12.2024
- Enhanced retrieval of digital assets through effective organization and tagging, adhering to metadata standards. Accurately maintained records, focusing on alignment with brand folder metadata specifications. Worked alongside cross-functional teams to improve content planning and collaboration across Hy-vee publications.
Health Aide
Wesley Life/ Crest-Home
01.2019 - 03.2024
- assisting elderly clients with daily living activities such as dressing, grooming, meal preparation, light housekeeping, and medication management.
Service Receptionist
Toyota of Des Moines
03.2022 - 11.2022
- Answered multi line phone and directed calls. Prepared detailed repair quotes. Maintained customer database. Closed work orders in CDK software system.
- Coordinated service appointments, optimizing scheduling for efficiency.
- Processed service orders with attention to detail, enhancing workflow accuracy.
- Collaborated with technicians to relay customer concerns and service needs promptly.
- Collaborated with service technicians to provide accurate quotes for required repairs or maintenance work on vehicles.
Accounting Assistant
Sheraton Hotel ( Atrium Hospitality)
01.2018 - 12.2018
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reduced late payments by implementing more effective accounts payable system.
- Contributed to cash flow management, monitoring incoming and outgoing transactions.
Accounting Assistant
Farm Bureau Financial Services
03.2017 - 12.2017
- Managed accounts payable and receivable processes, ensuring timely transactions and accurate record-keeping.
- Reconciled monthly bank statements with internal records to maintain financial accuracy.
- Assisted in preparing financial reports and statements for management review, enhancing decision-making efficiency.
- Streamlined data entry processes using Excel, improving overall productivity in accounting tasks.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
Associate Degree - Business Administration
Des Moines Area Community College
AnkenySkills
- AP/AR
- Software Skills
- Customer Service
- Interpersonal Skills
- Office administration
- Office management
- Customer service
- Administrative support
- File organization
- Document management
- Calendar management
- Business administration
- Bookkeeping
- Business correspondence writing
- Data entry
- Clear oral/written communication
- Organizational skills
- Database administration
- Conflict management
Timeline
Office Coordinator
Remedy Staffing
04.2025 - 12.2025
Digital Marketing Specialist
Akkodis Group
05.2024 - 12.2024
Service Receptionist
Toyota of Des Moines
03.2022 - 11.2022
Health Aide
Wesley Life/ Crest-Home
01.2019 - 03.2024
Accounting Assistant
Sheraton Hotel ( Atrium Hospitality)
01.2018 - 12.2018
Accounting Assistant
Farm Bureau Financial Services
03.2017 - 12.2017
Associate Degree - Business Administration
Des Moines Area Community College