Organized and dedicated worker with a proven track record of providing excellent customer service in fast-paced environments. While providing attention to detail and strong decision-making skills to manage multiple tasks as well as calendar management, scheduling, and data entry. Self-motivated work ethic to perform effectively in independent or in a team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Enlisted Soldier
US Army Reserve
Grand Prairie, TX
01.2024 - Current
General Warehouse Associate
Behr Paint
Roanoke, TX
07.2023 - Current
Operated forklifts and pallet jacks and material moving equipment to fulfill orders shipping out
Loaded, unloaded, and moved material to and from storage and production areas
Performed general housekeeping and cleaning tasks
Operated RF scanners to track merchandise and verify contents of containers
Consistently lifted materials weighing as much as 50 pounds
Reduced errors in orders by ensuring that the proper material was picked and labeled correctly
Command Executive Assistant
US Army
Kuwait
12.2024 - 08.2025
Managed executive calendars, coordinating schedules for senior military personnel
Organized and coordinated conferences and monthly meetings
Maintained confidentiality when handling sensitive information
Answered high volume of phone calls and email inquiries
Reviewed any emails, correspondence, documents, appointments and made sure they were routed correctly in a timely manner
Team Leader
Whataburger
Arlington, TX
06.2020 - 07.2023
Supervised different shifts and ensured efficient service during peak hours
Trained new employees on customer service standards and operational procedures
Took inventory management practices to reduce waste and ensure product availability
Resolved customer complaints, while maintaining high satisfaction levels in fast-paced environment
Managed the shift effectively by understanding the staff strengths and weakness while giving feedback on how to ensure we do better
Chiropractic Administrative Assistant
White Integrated Health Clinics
Fort Worth, TX
06.2021 - 07.2022
Managed patient scheduling and appointment confirmations to enhance clinic efficiency
Assisted with insurance verification and claims processing, ensuring accurate billing practices
Maintained patient records and documentation in compliance with HIPAA regulations
Coordinated communication between patients and medical staff to facilitate care continuity
Supported administrative tasks including filing, data entry, and office organization
Reduced wait times for appointments by effectively coordinating schedules between patients and practitioners
Assisted with medical procedures when needed, helped with patient intakes
Education
Associate of Arts - Nursing
Tarrant County College
Fort Worth, TX
12-2023
Skills
Customer/Client relations
Office administration
Schedule management
Heavy lifting
Loading and unloading
Pallet jacking
Warehouse organization
Certification
Certified Medical Assistant- Nov. 2023- Nov. 2027
Certified Phlebotomy Technician- April 2021-April 2027