Maria Ordonez
Anna,TX
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Adriatica Women's Health
07.2022 - Current
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Provided excellent customer service, developing and maintaining client relationships.
- Worked with multiple departments to check proper billing information.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Beauty Advisor
Ulta Cosmetics
08.2019 - 06.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Food Service Worker
Panda Express
06.2018 - 08.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Food Service Worker
Wendys Restaurant
11.2017 - 07.2018
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
Food Service Worker
Jack In The Box
07.2016 - 11.2017
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Bachelor of Arts - General Studies
Texas Woman's University
Denton, TX05.2026
Associate of Applied Science - Business Management
Collin County Community College District
McKinney, TX12.2021
Skills
- Customer Engagement
- Attention to Detail
- Interpersonal Skills
- Professionalism
- Teamwork Abilities
- Multitasking Capabilities
- Active listening
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Billing Specialist
Adriatica Women's Health
07.2022 - Current
Beauty Advisor
Ulta Cosmetics
08.2019 - 06.2022
Food Service Worker
Panda Express
06.2018 - 08.2019
Food Service Worker
Wendys Restaurant
11.2017 - 07.2018
Food Service Worker
Jack In The Box
07.2016 - 11.2017
Bachelor of Arts - General Studies
Texas Woman's University
Associate of Applied Science - Business Management
Collin County Community College District
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