Dedicated Medical Assistant with proven expertise in patient care and clinic management, honed at Wellmed Medical Group. Excelled in EMR/EHR, vital signs monitoring, and fostering patient trust through exceptional communication. Achieved a notable increase in patient satisfaction by streamlining clinical processes and ensuring compassionate care. Skilled in phlebotomy and bilingual communication, enhancing patient experience and operational efficiency.
Hi, I’m
Maria Ortiz
Terrell,TX
Summary
Overview
3
years of professional experience
1
Certification
Work History
Wellmed Medical Group
Medical Assistant
2021.05 - 2024.07 (3 years & 2 months)
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Victory Learning Center San Antonio, TX
High School Diploma
10.2013
University Overview
Skills
- Vital Sign Monitoring
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- HIPAA Compliance
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Electronic Medical Records
- CPR
- Immunization Administration
- Specimens collection and processing
- Patient Assessments
- Laboratory Specimen Collection
- Fluent in Languages
- Simple dressings
- Lab equipment calibration
Languages
Spanish and English
Elementary
Certification
National Association for Health Professionals
Medical Assistance
Certification Number 196855
Timeline
Medical Assistant
Wellmed Medical Group
2021.05 - 2024.07 (3 years & 2 months)
Victory Learning Center
High School Diploma
National Association for Health Professionals
Medical Assistance
Certification Number 196855
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