Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Ovalle

Watsonville,CA

Summary

Friendly and organized individual with excellent communication skills and positive demeanor. Well-versed in handling patient interactions and appointment scheduling, proficient in managing electronic health records and multi-line phone systems. Committed to enhancing patient experience and ensuring efficient office operations.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Bay Eye Medical Group, Inc
Santa Cruz, CA
12.2024 - 03.2025
  • Greeted patients warmly, ensuring a welcoming atmosphere upon arrival.
  • Scheduled appointments efficiently, maximizing provider availability and patient satisfaction.
  • Managed phone communications, responding promptly to inquiries and relaying essential information.
  • Maintained patient records accurately, ensuring compliance with privacy regulations.

Medical Receptionist

Doctors on Duty
Santa Cruz, CA
01.2022 - 11.2024

Managed patient check-in and check-out processes to ensure smooth operations.

  • Scheduled appointments using electronic health record systems for optimal patient flow.
  • Maintained accurate patient records and updated information in compliance with HIPAA regulations.

Education

Graduate Certificate - Administration Medical Assistant

Center For Employment Training
Watsonville, CA
12-2025

GED -

Watsonville Adult Education
Watsonville, CA
01-1997

Certificate - Office Admiration

Center For Employment Training
Watsonville, CA
01-1997

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Payment collection
  • EMR / EHR
  • Medical office administration
  • Patient scheduling
  • Office administration
  • Patient registration
  • Microsoft office
  • HIPAA compliance
  • Insurance verification

Languages

Spanish
Native or Bilingual

Timeline

Medical Receptionist

Bay Eye Medical Group, Inc
12.2024 - 03.2025

Medical Receptionist

Doctors on Duty
01.2022 - 11.2024

Graduate Certificate - Administration Medical Assistant

Center For Employment Training

GED -

Watsonville Adult Education

Certificate - Office Admiration

Center For Employment Training