Maria Pastrana Lopez
Salt Lake,UT
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Currently pursuing acceptance into the Nursing program at Salt Lake Community College. I am a fast learner with high interest and passion towards the health sciences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Macey's Pharmacy
07.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
Admissions Specialist
Salt Lake Community College
08.2019 - 07.2021
- Reviewed and verified data on all submitted documentation
- Completed admissions duties with timeliness and accuracy.
- Answered phones, called prospects and handled initial email contacts for applicants to international admissions at Salt Lake Community College.
- Developed and maintained business relationships with referring agencies to increase business opportunities.
- Communicated with students to explain application process and answer questions.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Handled inquiries from prospective students to provide detailed information regarding admissions process.
- Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
- Assisted with creation of marketing plans to attract prospective students.
- Performed document filing, bookkeeping, and faxing for busy student admissions office.
- Coordinated open house events for prospective students, providing detailed information about programs and answering questions.
Nanny
Families
09.2016 - 05.2019
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Monitored children's play activities to verify safety.
- Supervised children on playground to help develop physical and social skills.
Education
Vocational - Pharmacy Technician
Pharmacy Technician University
Online07.2023
Associate of Science - Pre-medical Health Sciences
Salt Lake Community College
Salt Lake City, UT05.2022
High School Diploma -
Juan Diego Catholic High School
Draper, UT05.2019
Skills
- Pharmaceutical Sales and Services
- Answering Customer Questions
- Information Documentation
- Problem-Solving Skills
- Cash Register Operation
- Reviewing Patient Information
- Organization and Prioritization
- Safety Protocols and Risk Management
- FDA and HIPAA Compliance
- Team Collaboration
- Internal Department Communication
- Critical Thinking
- Office Operations
- Medical Terminology Proficiency
- Computer Literacy
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Pharmacy Technician
Macey's Pharmacy
07.2021 - Current
Admissions Specialist
Salt Lake Community College
08.2019 - 07.2021
Nanny
Families
09.2016 - 05.2019
Vocational - Pharmacy Technician
Pharmacy Technician University
Associate of Science - Pre-medical Health Sciences
Salt Lake Community College
High School Diploma -
Juan Diego Catholic High School
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