Maria Patino
Hanover Park,IL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Shell Tru North
08.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
Panera Bread
05.2013 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
GED -
Elgin Community College
Elgin, IL04.2021
Skills
- Complaint resolution
- Sales expertise
- CRM
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Shell Tru North
08.2023 - Current
Cashier
Panera Bread
05.2013 - 02.2015
GED -
Elgin Community College
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