Maria Perez
Anaheim,CA
Summary
Passionate and detail-oriented Medical Assistant with 4 years of experience advocating patient care. I am seeking a position in a health care facility, where I can continue to assist medical professionals with patient care. Using my skills and knowledge in administrative, clinical, and patient preparation. I aim to offer my best services to the health care industry.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Referral Specialist
KCS Health Center
07.2023 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient satisfaction by promptly addressing inquiries and resolving issues related to referrals.
- Performed various administrative tasks by filing, copying and faxing documents.
- Followed up with patients to ensure they were able to make appointments with specialist we referred them too.
- Maintained up-to-date knowledge of insurance requirements, ensuring accurate information was provided to patients during the scheduling process.
- Verified insurance coverage and obtained pre-authorizations.
Medical Assistant
Pacific Cancer Medical Center
01.2020 - 06.2023
- Escorted patients to exam rooms, verifying demographics, pharmacy, and medications.
- Prepared patients for examinations, treatments, or routine follow ups.
- Demonstrated proficiency in taking patient medical histories, recording vital signs as well as performing venipunctures, phlebotomies, injections, and various diagnostic procedures and ancillary test.
- Efficient in handling administrative duties, such as scheduling and managing patient appointments, maintaining medical records, patient processing, and billing.
- Ensured cleanliness, sanitation, and maintenance of all the facility, exam rooms and equipment.
- Ability to establish and maintain effective working relationships with physician, staff, and management.
- Reacted calmly under stressful situations, ensuring optimal patient care and smoothly daily functioning of office.
- Prepared lab specimens and urinalysis for diagnostic evaluation and testing.
Medical Assistant
Torrance Lomita Medical Center
05.2019 - 01.2020
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Schedule patient appointments and follow up procedures, verifying insurance, and check in/out 40+ patients daily
Education
Medical Assistant -
North Orange Continuing Education (NOCE)
Anaheim, CA06.2019
High School Diploma -
Norwalk High School
Norwalk, CA06.2009
Skills
- Bilingual in English/Spanish
- Certified in Basic Life Support (BLS)
- Ability to work well in a constantly changing environment
- EMR Systems
- Venipuncture
- Administer Injections (sq, im, etc)
- Verify Insurance and copayment
- Medical and Patient Scheduling
- Submit Prior Authorizations to Insurance
- Understanding of Medical Terminology
Timeline
Medical Assistant/Referral Specialist
KCS Health Center
07.2023 - Current
Medical Assistant
Pacific Cancer Medical Center
01.2020 - 06.2023
Medical Assistant
Torrance Lomita Medical Center
05.2019 - 01.2020
Medical Assistant -
North Orange Continuing Education (NOCE)
High School Diploma -
Norwalk High School
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