Maria Perez
Arlington,TX
Summary
Dental receptionist with a passion for delivering exceptional patient experiences. Experienced in managing front desk operations, scheduling appointments, and handling patient inquiries. Strong communication, organizational, and customer service skills, with a focus on creating a welcoming and efficient office environment.
Overview
1
1
year of professional experience
Work History
Receptionist/ Dental Assistant
Dr. Helen Tran DMD
Arlington, TX
09.2019 - 11.2020
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Greeted and checked in patients, verifying insurance information and collecting co-pays.
- Assisted with billing functions such as submitting claims electronically or manually to insurance companies.
- Conducted daily opening and closing duties such as balancing cash drawer, counting inventory items.
- Ensured compliance with HIPAA regulations by keeping confidential medical records secure at all times.
- Monitored patient flow throughout the day to ensure that each appointment was running on time.
- Filed patient records accurately, ensuring up-to-date documentation of all procedures performed.
- Ordered supplies, maintained inventory levels, and tracked orders to ensure adequate stock at all times.
Education
Some College (No Degree) - Dental Assisting
IDTC Career Center
2501 Avenue J Arlington, TXSkills
- Bookkeeping
- Administrative Support
- Data Entry
- Multitask
- Technical Support
- Office Management
- Payment Processing
- Insurance Verification
- Issue Resolution
- Treatment room setup
- Phone and Email Etiquette
- Knowledge of dental terminology
- Office Opening and Closing
- HIPAA Compliance
- Patient Scheduling
- Appointment confirmation
- Registered Dental Assistant License
- Billing Procedures
- Spanish Fluency
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Receptionist/ Dental Assistant
Dr. Helen Tran DMD
09.2019 - 11.2020
Some College (No Degree) - Dental Assisting
IDTC Career Center
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