Maria Perez
Portland,Or
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Admissions Director
The Tech Academy
07.2022 - Current
- Managed admissions department employees and office functions.
- Trained admissions employees on office and administration processes.
- Monitored industry trends and best practices, adjusting strategies as needed to remain competitive in the changing landscape of higher education admissions.
- Increased admissions rates by implementing targeted marketing strategies and outreach efforts.
- Managed a team of admissions counselors, providing ongoing training and support to ensure their success in meeting enrollment targets.
- Implemented strategies to increase student recruiting, engagement and retention.
- boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Admissions Manager
The Tech Academy
02.2021 - 07.2022
- Optimized interview scheduling process, ensuring prompt feedback for applicants while minimizing administrative workload for staff members.
- Organized successful events for prospective students, showcasing campus facilities and academic programs.
- Enhanced student enrollment rates by streamlining the admissions process and improving communication with prospective students.
- Collaborated closely with financial aid department to ensure timely disbursement of scholarships and grants to deserving candidates.
- Interviewed potential students in person and by phone before potential acceptance.
- Answered challenging enrollment questions and handled special student cases.
- Maintained detailed calendar and notes of interviews, meetings and phone calls.
- Created a plan to hit monthly sales target.
- Educated prospect on various financing options and provided recommendations based on each potential students' individual needs.
Peer mentor/counselor
TLC TnT
05.2015 - 12.2021
- Developed strong relationships with mentees, fostering a positive learning environment.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Fostered partnerships with local businesses and other non-profits, amplifying impact through collaboration.
- Coordinated and managed volunteer activities for community service projects.
Regulations Director
The Tech Academy
11.2020 - 02.2021
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Developed strong relationships with students through regular communication and excellent customer service.
Education
Associate of Science -
Portland Community College
Portland, OR06-2026
Skills
- Sales experience
- Teamwork and collaboration
- Recordkeeping skills
- Adaptability and flexibility
- Relationship building
- Task prioritization
- Interpersonal skills
- Analytical thinking
- Community outreach
Languages
Spanish
Native or Bilingual
Timeline
Admissions Director
The Tech Academy
07.2022 - Current
Admissions Manager
The Tech Academy
02.2021 - 07.2022
Regulations Director
The Tech Academy
11.2020 - 02.2021
Peer mentor/counselor
TLC TnT
05.2015 - 12.2021
Associate of Science -
Portland Community College
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