Maria Perry
Reynoldsburg,OH
Summary
Ambitious student pursuing Criminal Justice degree eager to contribute developed knowledge in a law enforcement role. Skilled in interpersonal effectiveness and leadership in tense settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
Overview
9
9
years of professional experience
Work History
Asset Protection Agent
Old Navy
Reynoldsburg, OH
02.2020 - Current
- Identified issues and determined when to appropriately escalate.
- Developed and maintained thorough knowledge of regulatory, departmental and company policies.
- Collaborated with individuals through meetings and conference calls.
- Trained incoming leaders and associates on appropriate policies and procedures regulated through the company.
- Collaborated with other agents, external leads, and internal leads, to identify suspects and build cases.
Onboarding Manager
American Eagle Outfitters, Inc
Columbus, Ohio
08.2018 - 02.2020
- Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
- Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
- Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
- Developed organizational filing systems for correspondence, communications, records and reports.
- Established measures to promote diversity and drive equal access to opportunity and advancement.
Sales Associate
Old Navy
Reynoldsburg, OH
07.2017 - 08.2018
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Offered product and service consultations and employed upselling techniques.
- Met merchandise processing standards and maintained organized and accessible work area.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Built trusting relationships with customers by making personal connections.
Cashier
Target
Reynoldsburg, OH
07.2015 - 07.2017
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Double trained to be a cafe worker to learn how to prepare and prep-food. Eventually became cross-trained to be a barista in Starbucks as well.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Education
High School Diploma -
Reynoldsburg High School Encore: Arts Communication & Design Academy
Reynoldsburg, OH05.2016
Associate of Science -
Columbus State Community College
Columbus, OH12.2018
Bachelor of Science -
University of Cincinnati
Cincinnati, OH05.2023
Skills
- Active listening
- Teambuilding
- Organization
- Risk management
- Strong written and verbal skills
Affiliations
Tau Sigma National Honors Society Member
Timeline
Asset Protection Agent
Old Navy
02.2020 - Current
Onboarding Manager
American Eagle Outfitters, Inc
08.2018 - 02.2020
Sales Associate
Old Navy
07.2017 - 08.2018
Cashier
Target
07.2015 - 07.2017
High School Diploma -
Reynoldsburg High School Encore: Arts Communication & Design Academy
Associate of Science -
Columbus State Community College
Bachelor of Science -
University of Cincinnati