Maria Peters
Manassas,VA
Summary
Seasoned office assistant with 5 years of experience seeking office associate role. Skilled in customer service, order processing, and proficient in MS Office. Demonstrated ability to manage tasks efficiently in fast- paced environments.
Overview
6
6
years of professional experience
Work History
Office Assistant
Radial Tire Distributors
01.2023 - 07.2024
- Managed inbound and outbound communications, efficiently handling customer inquiries and order placements via telephone
- Conducted financial transactions, ensuring accurate processing of customer payments
- Developed and maintained essential company documents using Word and Excel and executed document lamination processes as required
- Prepared and processed documents, reports, and invoices
- Received and handled all incoming and outgoing mail
- Liaised with other departments to ensure smooth workflow and communications
- Maintained and updated records, databases, and filing systems
Sales Associate
Jimmy Jazz
12.2020 - 03.2021
- Provided customer service by assisting with product selection, addressing inquiries, and resolving issues to ensure a positive shopping experience
- Contributed to revenue growth by employing upselling techniques and maintaining knowledge of current promotions and inventory
Sales Associate
Sunglass Hut
10.2019 - 01.2020
- Managed daily operations, including opening and closing procedures, and accurately handled cash deposits to ensure financial integrity
- Maintained store presentation and merchandise organization, enhancing customer shopping experience and product accessibility
Soil Sorter
Crothall Laundry Services
05.2019 - 06.2019
- Efficiently sorted various laundry items, including clothing, bath linens, and bed sheets, ensuring accurate categorization for the cleaning process
- Prepared new inventory, such as blankets and pillowcases, for processing and distribution
Order Picker
Bookworm
04.2019 - 05.2019
- Accurately selected and packaged book orders to fulfill educational institutional requirements
- Maintained inventory levels through systematic restocking, ensuring continuous availability of books
Sales Associate
Style Encore
10.2018 - 02.2019
- Enhanced customer experience by sustaining a clean and orderly retail environment, proficiently handling register operations, and conducting accurate end-of-day cash reconciliations
- Contributed to store merchandising by evaluating items for inventory selection and styling mannequins to showcase current fashion trends
Office Assistant
GS Custom Remodelers
04.2018 - 05.2018
- Streamlined appointment scheduling and confirmation processes, ensuring an organized and efficient office schedule
- Provided administrative support by managing financial documentation in Excel and assisting with the preparation of project estimates
Education
High School Diploma -
Osbourn High School
Skills
- Resourceful
- Mail handling
- Excel spreadsheets
- Professional and mature
- Scheduling appointments
- Filing and data archiving
- Multi-line phone proficiency
- Call handling
- Customer Service
- Administrative Support
- Database entry
- Problem-solving abilities
- Multitasking
- Cash Handling
- Professionalism
- Inventory Control
- Telephone Etiquette
- Detail orientation
Websites
Timeline
Office Assistant
Radial Tire Distributors
01.2023 - 07.2024
Sales Associate
Jimmy Jazz
12.2020 - 03.2021
Sales Associate
Sunglass Hut
10.2019 - 01.2020
Soil Sorter
Crothall Laundry Services
05.2019 - 06.2019
Order Picker
Bookworm
04.2019 - 05.2019
Sales Associate
Style Encore
10.2018 - 02.2019
Office Assistant
GS Custom Remodelers
04.2018 - 05.2018
High School Diploma -
Osbourn High School