MARIA PRASOL

• (GS1895/Step13/5 Salary $133,692.00)
• Developing, planning, and participating in tactical operations and preparing detailed accurate reports regarding inspections, gathered intelligence, and incidents.
• Communicating with stakeholders and other law enforcement agencies.
• Serving as coach and mentor of lower-level CBP Officers and providing (evaluation or feedback) to supervisor and/or CBP Officer making recommendations of performance improvement and training needs.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Mentored newly hired employees on operating equipment and safety and developed training manuals to use for reference.
• Streamlined operations of multiple lines of business within organization
• Set overall vision and provided team leadership.

• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Overseeing the compilation of data for compliance conducting daily and weekly audits of case processing and coordinating with Field Offices to address case process and reporting from all available sources such as intelligence reports, and various databases
• Serving as the subject matter expert on Unified Secondary (USEC) and Unified Processing (UPRO) system and coordinates with internal stakeholders within CBP in developing a multi-component enforcement processing system
• Providing clarifying guidance surrounding admissibility case processing to Field Offices
• Developing regularly recurring reports for OFO Executive leadership providing context behind trends inferred from admissibility data
• Collaborating other OFO directorates and CBP components (e.g., Congressional, Public Affairs, U.S. Border Patrol, and Office of the Commissioner) to ensure various taskings are complete, accurate, and returned to the requestors on time.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.

Assisted Border Patrol in processing family units in custody. Initially started in the Rio Grande Valley (RGV) using existing technology, CBP officers were able to conduct interviews and complete case work remotely for groups apprehended by BP. This served as a force multiplier. After success in RGV the program was expanded to the Yuma and Del Rio Sectors and included processing single individuals.

Supervised 70 officers nationwide on this Virtual processing TDY. The various Sectors had different requirements and activities they needed OFO support. For example, RGV requested that we do cases, records checks and Field Officer Juvenile Coordination calls, whereas Del Rio needed support completing Title 42 returns and Yuma just needed simple case work.

OFO officers completed 46,498 cases or case support actions. During the 115 days, OFO officers averaged 404.3 cases per day. Basing travel on standard GSA per diem rates, an average $500.00 in airfare, and an appropriate number of rental cars, the estimated cost of a physical deployment of this nature would have been $1,891,300.00. Due to this being virtual, staffing was able to be moved based upon workload and reducing downtime.

• (GS1895/Step12/5 Salary $91,001.00)
• Primary and Secondary General Aviation and Commercial Air Carriers Interview traveling public to determine citizenship and immigration status by reviewing documents and comparing documents to traveler.
• Verify security features and validity of travel documents presented.
• Process secondary exams using every available tool from multiple computer programs, non-intrusive inspection equipment, intrusive inspection equipment, verbal inspection techniques, and also used visual clues while observing body language.
• Conducted and oversaw interrogations, briefings, and debriefings.
• Oversaw teams planning, implementing, and realigning field and base operational strategies.
• Prepared and delivered investigative reports and briefings.
• Handled administrative requirements, maintained records, and submitted operational reports.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Conducted research, gathered information from multiple sources, and presented results.

• (GS1895/Step12/7 Salary $102,107.00)
• Worked on specialized team; Global Entry also familiar with ebadge process.
• Worked in Counter Terrorism Response / / Passenger Analysis Unit (CTR/PAU) Team.
• Have Comprehensive Knowledge of trends, profiles, and methods of drug and alien smuggling, terrorism, document fraud, and other sensitive national security issues.
• Have experience in interviewing and interrogating passengers regarding purpose of travel to USA or countries of national interest.
• PAU duties include creating events through UPAX / APIS, B10, AUGMENTS.
• Interact with NTC daily for passenger vetting.
• Equally proficient in CTR and PAU duties.
• Vetting flights for B10s, APIS, Augmented lookouts, Worked very closely with NTC to vet incoming passengers prior to arrival and upon arrival.
• Process TSDB’s and other Agency lookouts.
• Processed undocumented aliens while working with border patrol and furnished case resolution details to resolve immediate situations.
• Conducted vehicle checks to identify people attempting to illegally cross United States border.
• Partnered with aircraft-based law enforcement agents to find and apprehend ground-based undocumented aliens and people smugglers.