MARIA REYES
Teaneck,NJ
Summary
. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
New Patient Coordinator
New Jersey Brain & Spine
2023.11 - Current
- Managed a high volume of inbound calls while maintaining accuracy in appointment scheduling and patient record updates.
- Implemented an electronic records system that increased overall office productivity and reduced paper waste.
- Facilitated seamless transitions for new patients by gathering necessary documentation and insurance information prior to appointments.
- Maintained organized patient records for easy retrieval and accurate billing practices.
- Ensured compliance with HIPAA regulations, protecting sensitive patient information at all times.
- Tracked patient progress over time, ensuring appropriate follow-up appointments were scheduled as needed.
- Delivered excellent patient experiences and direct care.
Ophthalmic Technician
ST MARY'S EYE & SURGERY CENTER
2022.07 - 2023.03
- Effectively counseled patients on medication use.
- Filled and verified prescriptions.
- Provide patient service to an average of 50 patients each day.
- Instruct patients about their eye medications, diagnostic tests and procedures to be received as part of their care.
- Administered medications and educated patients regarding laser vision correction procedure readiness, the surgery itself and expectations following the procedure.
- Recorded and documented patient history, chief complaints, and review of systems.
- Called patients to inquire about their post-operative status and recovery.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Medical Receptionist
FORT LEE FAMILY PRACTICE
2021.08 - 2022.07
- Instructed patients to perform certain tasks prior to being seen.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients..
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist (Part-Time)
FORT LEE CHIROPRACTIC AND PHYSICAL THERAPY
2021.12 - 2022.06
- Ability to check patients in and out, collect money from patients, schedule appointments and educate patients.
- Ability to verify all information with the insurance companies.
- Ability to multitasking and prioritizing the work.
- Excellent face-to-face and phone communication skills.
- Assisted with medical coding and billing tasks.
Receptionist
European Wax Center
2020.05 - 2021.02
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
DIPLOMA - LPN
Berkeley College
Woodland Park2025
HIGH SCHOOL DIPLOMA -
Fort Lee High School
Fort Lee, NJ06.2018
Skills
- Problem Solving
- Office Administration
- Patient Scheduling
- Appointment Setting
- Customer Service
- Multitasking ability
- Payment Collection
Languages
English
Spanish
Timeline
New Patient Coordinator
New Jersey Brain & Spine
2023.11 - Current
Ophthalmic Technician
ST MARY'S EYE & SURGERY CENTER
2022.07 - 2023.03
Medical Receptionist (Part-Time)
FORT LEE CHIROPRACTIC AND PHYSICAL THERAPY
2021.12 - 2022.06
Medical Receptionist
FORT LEE FAMILY PRACTICE
2021.08 - 2022.07
Receptionist
European Wax Center
2020.05 - 2021.02
DIPLOMA - LPN
Berkeley College
HIGH SCHOOL DIPLOMA -
Fort Lee High School
Similar Profiles
LORI CAPPELLOLORI CAPPELLO
Advanced Practice Nurse at New Jersey Brain And SpineAdvanced Practice Nurse at New Jersey Brain And Spine
Casandra ValdezCasandra Valdez
Surgery Scheduling Coordinator at Nevada Brain & SpineSurgery Scheduling Coordinator at Nevada Brain & Spine
Denise AndersonDenise Anderson
Medical Office Assistant at Brain and Spine CenterMedical Office Assistant at Brain and Spine Center