MARIA REYES
Teaneck,NJ
Summary
. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
New Patient Coordinator
New Jersey Brain & Spine
11.2023 - Current
- Managed a high volume of inbound calls while maintaining accuracy in appointment scheduling and patient record updates.
- Implemented an electronic records system that increased overall office productivity and reduced paper waste.
- Facilitated seamless transitions for new patients by gathering necessary documentation and insurance information prior to appointments.
- Maintained organized patient records for easy retrieval and accurate billing practices.
- Ensured compliance with HIPAA regulations, protecting sensitive patient information at all times.
- Tracked patient progress over time, ensuring appropriate follow-up appointments were scheduled as needed.
- Delivered excellent patient experiences and direct care.
Ophthalmic Technician
ST MARY'S EYE & SURGERY CENTER
07.2022 - 03.2023
- Effectively counseled patients on medication use.
- Filled and verified prescriptions.
- Provide patient service to an average of 50 patients each day.
- Instruct patients about their eye medications, diagnostic tests and procedures to be received as part of their care.
- Administered medications and educated patients regarding laser vision correction procedure readiness, the surgery itself and expectations following the procedure.
- Recorded and documented patient history, chief complaints, and review of systems.
- Called patients to inquire about their post-operative status and recovery.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Medical Receptionist
FORT LEE FAMILY PRACTICE
08.2021 - 07.2022
- Instructed patients to perform certain tasks prior to being seen.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients..
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist (Part-Time)
FORT LEE CHIROPRACTIC AND PHYSICAL THERAPY
12.2021 - 06.2022
- Ability to check patients in and out, collect money from patients, schedule appointments and educate patients.
- Ability to verify all information with the insurance companies.
- Ability to multitasking and prioritizing the work.
- Excellent face-to-face and phone communication skills.
- Assisted with medical coding and billing tasks.
Receptionist
European Wax Center
05.2020 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
DIPLOMA - LPN
Berkeley College
Woodland Park2025
HIGH SCHOOL DIPLOMA -
Fort Lee High School
Fort Lee, NJ06.2018
Skills
- Problem Solving
- Office Administration
- Patient Scheduling
- Appointment Setting
- Customer Service
- Multitasking ability
- Payment Collection
Languages
English
Spanish
Timeline
New Patient Coordinator
New Jersey Brain & Spine
11.2023 - Current
Ophthalmic Technician
ST MARY'S EYE & SURGERY CENTER
07.2022 - 03.2023
Medical Receptionist (Part-Time)
FORT LEE CHIROPRACTIC AND PHYSICAL THERAPY
12.2021 - 06.2022
Medical Receptionist
FORT LEE FAMILY PRACTICE
08.2021 - 07.2022
Receptionist
European Wax Center
05.2020 - 02.2021
DIPLOMA - LPN
Berkeley College
HIGH SCHOOL DIPLOMA -
Fort Lee High School
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