MARIA RIVAS
Hamilton,NJ
Summary
Dedicated and hardworking professional with over 8 years of experience in food service management. A swift problem solver known for delivering effective solutions in diverse situations. Possesses strong leadership and managerial skills, with a focus on time management, flexibility, and operational efficiency. Committed to enhancing client well-being and providing exceptional support to individuals in need.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Compass Group USA
07.2014 - 06.2024
- Onboarded and trained new employees, ensuring comprehensive understanding of policies and procedures.
- Collaborated with management on account subsidies and labor allocation, contributing to effective resource management.
- Supervised payroll for 24+ employees, ensuring timely and accurate compensation.
- Delivered exceptional customer support to over 600 patrons daily, resolving inquiries and ensuring satisfaction.
- Coordinated meetings with clients and administrators to fulfill catering requests, demonstrating strong organizational skills.
- Conducted weekly product inventory, contributing to efficient stock management.
- Managed account payments and provided detailed information regarding outstanding balances to clients.
- Oversaw petty cash and cash flow, ensuring financial accuracy and accountability.
- Executed monthly financial audits, enhancing budgetary oversight and operational transparency.
Education
Culinary - Baking & Pastry
Promise Culinary School
New Brunswick, NJSome College - Sociology
Mercer County Community College
West Windsor, NJHigh School -
Trenton Central High School
Trenton, NJSkills
- Employee Training & Development
- Customer Service Excellence
- Financial Management & Auditing
- Inventory Control
- Effective Communication
- Problem-Solving
Certification
- NJ Driver's License
- ServSafe Food Handler's Certification
Languages
Spanish
Timeline
Assistant Manager
Compass Group USA
07.2014 - 06.2024
Culinary - Baking & Pastry
Promise Culinary School
Some College - Sociology
Mercer County Community College
High School -
Trenton Central High School
- NJ Driver's License
- ServSafe Food Handler's Certification
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