Maria Rodriguez
Corpus Christi,TX
Summary
Dynamic Digital Team Lead at Walmart with a proven track record in enhancing team performance through coaching and mentoring. Expert in conflict resolution and customer focus, driving loyalty and satisfaction. Leveraged analytical skills to streamline operations and improve order fulfillment efficiency, consistently achieving high satisfaction ratings.
Overview
3
3
years of professional experience
Work History
Digital Team Lead
Walmart
Corpus Christi, TX
09.2023 - 2025
- Assisted team in daily operations, ensuring clarity in task distribution and project goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Digital Shopper
Walmart
Corpus Christi
09.2020 - 09.2023
- Managed online orders, ensuring timely processing and accurate fulfillment
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Participated in team meetings and staff training sessions.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
W.B. Ray High School
1002 Texan Trail 05.2016
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Languages
Spanish
Native or Bilingual
Timeline
Digital Team Lead
Walmart
09.2023 - 2025
Digital Shopper
Walmart
09.2020 - 09.2023
High School Diploma -
W.B. Ray High School