Ronía Barnes
New Orleans,LA
Summary
Team-oriented leader prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
4
4
years of professional experience
Work History
Digital Team Lead
Wal-Mart Supercenter
New Orleans, LA
10.2022 - Current
- Oversaw daily operations to ensure efficient workflow and optimal team performance.
- Trained and mentored new team members on company policies and operational procedures.
- Developed and implemented process improvements to enhance productivity and customer satisfaction.
- Collaborated with management to execute strategic initiatives aligned with store goals.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Conducted regular team meetings to communicate expectations and drive accountability among staff.
- Resolved customer issues effectively, maintaining high service standards and positive relationships.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Digital Personal Shopper
Wal-Mart Supercenter
New Orleans, LA
06.2022 - 10.2025
- Provided personalized shopping assistance to customers, enhancing their overall shopping experience.
- Selected and gathered products based on customer preferences, ensuring accuracy and satisfaction.
- Developed strong relationships with frequent shoppers, fostering loyalty and repeat business.
- Maintained knowledge of current promotions, helping customers maximize savings during purchases.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Education
Psychology
University of Louisiana
Lafayette, Louisiana, LASkills
- Attention to detail
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Organization and time management
- Team leadership
- Time management
Timeline
Digital Team Lead
Wal-Mart Supercenter
10.2022 - Current
Digital Personal Shopper
Wal-Mart Supercenter
06.2022 - 10.2025
Psychology
University of Louisiana