Maria Rodriguez
Albuquerque,NM
Summary
Hardworking professional with proven relationship-building and time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
General Manager
Range Cafe
Albuquerque, New Mexico
12.2019 - Current
- Managed all aspects of daily business operations including staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations, enhancing efficiency and productivity
- Facilitated employee training to ensure understanding of duties, policies, and procedures.
- Established and maintained effective communication with staff, facilitating smooth operational workflows.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Range Cafe
Bernalillo, New Mexico
12.2016 - Current
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
- Maintained cleanliness and organization of work area.
- Addressed and resolved customer complaints promptly and professionally, improving overall satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties.
- Took orders from customers accurately and in a timely manner.
- Greeted customers and answered questions.
- Handled guest inquiries and complaints efficiently and professionally.
Education
Associate of Arts - Early Childhood Multicultural Education
Central New Mexico Community College
Albuquerque, NM05-2019
GED -
Central New Mexico Community College
Albuquerque, NM01-2017
Skills
- Customer service
- POS operation
- Safe food handling
- Health and safety
- Inventory management
- Operational efficiency
- Conflict resolution
- Performance improvement
- Customer engagement
- Team collaboration
- Staff training
- Team leadership
- Problem solving
- Communication skills
- Relationship management
- Strong work ethic
Languages
Spanish
Native/ Bilingual
Timeline
General Manager
Range Cafe
12.2019 - Current
Server
Range Cafe
12.2016 - Current
Associate of Arts - Early Childhood Multicultural Education
Central New Mexico Community College
GED -
Central New Mexico Community College