Maria I Rodriguez-Franco
Amherst,MA
Summary
I will help doctors and patients talk to each other clearly—especially when they don't speak the same language. I'm organized, dependable, and calm under pressure. I know medical terms well, and I understand different cultures. I listen carefully so that everyone feels heard and understood. People appreciate my professionalism, kindness, and positive attitude. Also realy enjoyed working as a CCMA but I am ready for change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Valley Podiatry Associates
01.2020 - 11.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Vital Signs ,PB
- Taught patients about medications, procedures, and care plan instructions.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- On average cared for 15-30 Patients daily depending on the doctor and the day.
Certified Clinical Medical Assistant
Berkshire Endoscopy Center
08.2015 - 08.2018
- Took care for about 15-20 Patients daily depending and the doctor on day .
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Adhered to attaching and cleaning protocol for EKG machine, Holter monitor cables and provided a safe environment.
- Transporting Patients
Education
Online Certificate - Certified Medical Interpreter
Americans Against Language Barries
Chicago, IL12-2024
Associate of Science - Certified Clinical Medical Assistant
Mildred Elley
Pittsfield, MA05-2015
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Electronic health records
- Multitasking and organization
- Verbal and written communication
- Infection control
- Direct patient care
- Equipment sterilization
- Fluent in English/Spanish
- Portable X-ray operation
Certification
- CCMA - Certified Clinical Medical Assistant
- AALB-60-Hour Medical Interpreter Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Valley Podiatry Associates
01.2020 - 11.2023
Certified Clinical Medical Assistant
Berkshire Endoscopy Center
08.2015 - 08.2018
Online Certificate - Certified Medical Interpreter
Americans Against Language Barries
Associate of Science - Certified Clinical Medical Assistant
Mildred Elley
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