Maria Romero
Surprise,AZ
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Optometric Technician
Dr Eric Le
Surprise, AZ
11.2023 - 04.2024
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Scheduled appointments for patients according to their needs and preferences.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Maintained a clean work environment by sterilizing instruments after each use.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Conducted vision screenings using automated refraction technology.
- Contacted insurance companies to verify coverage information prior to treatment.
- Prepared invoices for services rendered and collected payments from patients.
- Educated patients about the importance of regular eye exams and preventive care measures.
- Answered phone calls from customers inquiring about services offered by the practice.
Optometric Technician
LENSCRAFTERS, Luxottica Group
Phoenix, Arizona (AZ)
03.2017 - 11.2023
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Scheduled appointments for patients according to their needs and preferences.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Maintained a clean work environment by sterilizing instruments after each use.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Contacted insurance companies to verify coverage information prior to treatment.
- Prepared invoices for services rendered and collected payments from patients.
- Helped fit contact lenses on customers per doctor's instructions.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Answered phone calls from customers inquiring about services offered by the practice.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Verified prescriptions written by doctors prior to filling orders.
Education
High School Diploma -
Paramount High School
Paramount, CA06-1976
Skills
- Interpersonal Communication
- Fluent in English and Spanish
- Verbal Communication
- Decision-Making
- Dependable and Responsible
- Critical Thinking
- Computer Skills
- Customer Service
- Clerical Support
- Organizational Skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Optometric Technician
Dr Eric Le
11.2023 - 04.2024
Optometric Technician
LENSCRAFTERS, Luxottica Group
03.2017 - 11.2023
High School Diploma -
Paramount High School
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