A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Optometric Technician
Dr Eric Le
Surprise, AZ
11.2023 - 04.2024
Performed preliminary eye exams, including visual acuity tests and color vision tests.
Scheduled appointments for patients according to their needs and preferences.
Instructed patients on how to properly use contact lenses or eyeglasses.
Maintained a clean work environment by sterilizing instruments after each use.
Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
Conducted vision screenings using automated refraction technology.
Contacted insurance companies to verify coverage information prior to treatment.
Prepared invoices for services rendered and collected payments from patients.
Educated patients about the importance of regular eye exams and preventive care measures.
Answered phone calls from customers inquiring about services offered by the practice.
Optometric Technician
LENSCRAFTERS, Luxottica Group
Phoenix, Arizona (AZ)
03.2017 - 11.2023
Performed preliminary eye exams, including visual acuity tests and color vision tests.
Scheduled appointments for patients according to their needs and preferences.
Instructed patients on how to properly use contact lenses or eyeglasses.
Maintained a clean work environment by sterilizing instruments after each use.
Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
Contacted insurance companies to verify coverage information prior to treatment.
Prepared invoices for services rendered and collected payments from patients.
Helped fit contact lenses on customers per doctor's instructions.
Filed paperwork in accordance with HIPAA regulations and office protocols.
Answered phone calls from customers inquiring about services offered by the practice.
Greeted customers upon arrival in a professional manner while providing excellent customer service.
Verified prescriptions written by doctors prior to filling orders.
Shadowing at Dr. Pablo Mojica, Dr. Eric Adler, Dr. Rafael Bouet, Dr. Luis Santos-ReyesShadowing at Dr. Pablo Mojica, Dr. Eric Adler, Dr. Rafael Bouet, Dr. Luis Santos-Reyes
Certified Para Optometric at Dr. Claudette Smith-Boudreaux, OD and Dr. Eric Boudreaux, OD.Certified Para Optometric at Dr. Claudette Smith-Boudreaux, OD and Dr. Eric Boudreaux, OD.