Email marking, Digital advertising, Search engine optimization, Email management
Maria Sanchez
sales associate/ customer service
Pomona,CA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Sales Associate
ACE Cash Express Inc.
Pomona, CA
04.2023 - 07.2024
- Handled customer complaints in a professional manner.
- Identified and recommended supplementary products suitable to individual customer preferences and requirements.
- Utilized strategic planning and market analysis to develop impactful promotion initiatives, leading to notable boosts in sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained fast and secure processing of credit card transactions.
- Demonstrated product features and benefits for customers' needs.
- Ensured cleanliness throughout the store by regularly cleaning floors, windows, and displays.
- Delivered outstanding customer service to all customers.
Recruiter
ProWorks Staffing
City Of Industry, California
08.2020 - 12.2022
- Ensured efficient record-keeping by overseeing the maintenance of applicant records in the ATS.
- Facilitated the onboarding of new employees by offering orientation materials and conducting training sessions.
- Kept a pulse on emerging trends in recruitment technology and techniques.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Engaged in sourcing and screening activities to identify qualified candidates for job openings.
- Spearheaded the management of the employee referrals program, effectively monitoring progress and rewarding achievements.
- Increased efficiency of recruiting process by implementing successful staffing solutions.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Participated in industry networking events to build talent pipeline.
- Organized recruitment activities such as career fairs, campus visits.
Education
High School Diploma -
Pomona High School
07-2020
Skills
- Business Development
- Product Sales
- Retail loss prevention
- Order Processing
- Promotional support
- Upselling
- Payment Processing
- Customer Needs Assessment
- Store Opening and Closing
- Merchandising knowledge
- Energetic self-starter
- Goal-Oriented
- Teamwork and Collaboration
- Time Management
Accomplishments
- Employee of the month
Timeline
Sales Associate
ACE Cash Express Inc.
04.2023 - 07.2024
Recruiter
ProWorks Staffing
08.2020 - 12.2022
High School Diploma -
Pomona High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Languages
English
Native language
Spanish
Advanced (C1)
C1