Summary
Overview
Work History
Education
Skills
Timeline
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Maria Sanchez Guerrero

Addison,IL

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Nana's Hotdog
07.2023 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and managed relationships with customers to increase customer loyalty.

Service Crew Member

Sushi Time
02.2023 - 07.2023
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.

Architectural Intern

Design Concept
05.2021 - 07.2021
  • Utilized computer program AutoCAD and prepared 40% of design plans.
  • Performed research on structures and materials.
  • Studied local architectural regulations and codes to assist with designing.
  • Organized and produced 4 client presentations in a month.
  • Attended team meetings to resolve technical and project issues and review project schedules.

Education

Bachelor of Architecture - Architecture

University Rafael Urdaneta
Maracaibo, Venezuela.
08.2022

Skills

  • Feedback Acceptance
  • Coin and Currency Counting
  • Conversant in Spanish
  • Landscape Architecture

Timeline

Customer Service Cashier

Nana's Hotdog
07.2023 - Current

Service Crew Member

Sushi Time
02.2023 - 07.2023

Architectural Intern

Design Concept
05.2021 - 07.2021

Bachelor of Architecture - Architecture

University Rafael Urdaneta

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Maria Sanchez Guerrero