Maria Sandoval
Stamford
Summary
Detail-oriented bartender skilled in cash handling and exceptional customer service. Proven ability to create a friendly environment and resolve customer issues efficiently. Ready to enhance bar operations and guest experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Vinny's Backyard Restaurant and Bar
Stamford
12.2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction in a high-volume setting.
- Prepared and served a variety of cocktails and beverages to customers.
- Ensured cleanliness and organization of bar area, promoting a welcoming atmosphere for patrons.
- Processed cash transactions and payments with precision, contributing to efficient bar operations.
Cashier
Chicho's Cocina
Stamford
05.2024 - Current
- Managed cash register operations, ensuring accurate transactions and adherence to cash management procedures.
- Processed customer transactions efficiently and accurately at a busy restaurant.
- Welcomed customers and addressed inquiries regarding store products and services to enhance customer experience.
- Coordinated with kitchen staff to facilitate timely meal preparation and delivery for customer satisfaction.
Waiter and Bartender
Blackstones Steakhouse
Stamford
03.2023 - 04.2024
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
- Guided guests in menu selections, providing tailored recommendations to enhance the dining experience.
- Took and processed orders accurately using the restaurant's point-of-sale system.
- Coordinated with kitchen staff to ensure timely food preparation and delivery, contributing to efficient service.
- Guided guests in menu selections, providing tailored recommendations to enhance the dining experience.
Bartender
Prime An American Kitchen & Bar
Stamford
01.2019 - 02.2023
- Prepared and served a variety of cocktails and beverages to customers.
- Greeted customers and provided excellent customer service.
- Engaged with customers to foster a welcoming and friendly atmosphere.
- Resolved customer complaints efficiently to enhance guest satisfaction.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures to ensure guest safety and compliance with regulations.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Developed good working relationships with fellow employees through effective communication.
Skills
- Cocktail preparation
- Drink service
- Order taking
- Cash handling
- Food safety practices
- Customer relationship management
Languages
English
Professional
Spanish
Professional
Certification
Tips Certification
Timeline
Bartender
Vinny's Backyard Restaurant and Bar
12.2024 - Current
Cashier
Chicho's Cocina
05.2024 - Current
Waiter and Bartender
Blackstones Steakhouse
03.2023 - 04.2024
Bartender
Prime An American Kitchen & Bar
01.2019 - 02.2023