Charismatic and efficient. Highly skilled phlebotomist, brings 7 year of experience in a laboratory environment. Proven proficiency in phlebotomy, labeling and prioritizing samples. Charismatic and efficient
Overview
10
10
years of professional experience
Work History
Office Manager/Phlebotomist/Receptionist
ARCpoint Labs
10.2018 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Packaged and shipped specimens to central lab daily.
Phlebotomist
Suncoast Blood Bank
04.2017 - 08.2018
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Verified patients' identification for proper sample collection.
Verified proper storage and transportation of specimens to laboratories.
Owner
Cleaning Company
01.2014 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Quickly cleaned and organized rooms to make them look new again.
Education
Phlebotomy Technician
American Academy of Phlebotomy Technicians
2017
CNA Certified
CNA Certificate
Sarasota, FL
2012
High School Diploma -
Sarasota High School
Sarasota, FL
05.2007
Skills
Customer Service
Office Management
Organizational and Multitasking Skills
Data Entry
Scheduling and Coordinating
Computer Skills
Microsoft Excel
Microsoft Word
Outlook
Timeline
Office Manager/Phlebotomist/Receptionist
ARCpoint Labs
10.2018 - Current
Phlebotomist
Suncoast Blood Bank
04.2017 - 08.2018
Owner
Cleaning Company
01.2014 - Current
Phlebotomy Technician
American Academy of Phlebotomy Technicians
CNA Certified
CNA Certificate
High School Diploma -
Sarasota High School
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