Maria Sarmiento
Charlotte,NC
Summary
I lead team members and companies to achieve their goals by establishing accountability, a strong work ethic, and encouraging teamwork. I help everyone stay motivated, focused, and committed to achieving their very best.
Overview
1
1
year of professional experience
Work History
Store Supervisor
At Home Decor Superstore
Charlotte, NC
09.2023 - 06.2024
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
- Performed regular audits to verify that policies are being followed correctly.
- Increased sales by optimizing in-store promotional strategies.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Ensured all documents related to shipments were accurate before sending out orders.
- Enforced safety protocols at all times while managing store operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Applied Science - Business Administration And Management
Central Piedmont Community College
Charlotte, NCSkills
- Customer service
- Sales strategies
- Data analysis
- Inventory management
- Team leadership
- Regulatory compliance
- Documentation and reporting
- Verbal and written communication
Affiliations
- I love to cook and bake different dishes from around the world!
- I coach the soccer goalkeepers for my old high school(two years in counting)!
- I recently decided to work on my gardening skills, including growing fruits, vegetables, and of course flowers.
- I tend to volunteer for my church as often as possible, including soup kitchens, creating meal packages, and helping on small builds.
Accomplishments
- I was graciously awarded the Pell Grant Award for my studies at Central Piedmont
- I have been listed on the Deans List for my semester thus far at Central Piedmont
Timeline
Store Supervisor
At Home Decor Superstore
09.2023 - 06.2024
Associate of Applied Science - Business Administration And Management
Central Piedmont Community College