Summary
Overview
Work History
Education
Skills
Certification
Music making
Additional Information
Timeline
Generic

Nicolas Tovar

Texas City,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

I believe in customer service skills and shall be implemented to have a succesful sales day!

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Supervisor

Aeropostale
05.2024 - Current

As a Part-Time Supervisor at Aéropostale, I am responsible for overseeing daily operations and ensuring the smooth functioning of the store. My primary duties include managing work orders, keeping track of sales media, and conducting regular audits to maintain accuracy and compliance.

Additionally, I am in charge of opening and closing the store, ensuring that all procedures are followed correctly. I take an active role in leading and coaching associates, guiding them on company standards and best practices. This involves providing support, feedback, and training to help them excel in their roles.

Other responsibilities include:
- Assisting in inventory management and stock replenishment.
- Handling customer inquiries and resolving issues promptly.
- Ensuring the store meets visual merchandising standards.
- Collaborating with the management team to achieve sales targets and operational goals.

My role is crucial in maintaining a positive and productive work environment, ensuring both customer satisfaction and team efficiency.

Sales Associate

Bath & Body Works
08.2023 - Current
  • As a part-time associate at Bath and Body Works, my main duty is to provide excellent customer service and drive sales
  • From the moment customers walk in the door, I am dedicated to helping them find the perfect products and ensuring their satisfaction
  • A big part of my role is also encouraging customers to sign up for our rewards program, ensuring they earn points and enjoy the benefits of being a valued customer.

Lifeguard

Schlitterbahn Galveston Island
02.2023 - 09.2023
  • As a seasonal employee at Schlitterbahn Waterparks, my role as a lifeguard was to prioritize guest safety and ensure they had a memorable experience
  • I diligently practiced safety drills and maintained a vigilant watch over the water to prevent accidents and respond quickly in emergencies
  • Additionally, I am certified in CPR, equipping me with the skills to provide immediate assistance when needed.

Sales Associate

Aeropostale
10.2022 - 06.2023
  • As a sales associate at Aeropostale, my main focus was on creating a positive shopping experience for customers
  • I greeted them with a friendly smile and helped them find the perfect products
  • I also made sure to inform customers about our awesome sales, like the buy one get one jeans deal and the 60-70 percent off discounts
  • During checkout, I ensured that customers provided a valid email for future promotions
  • This job was my first in retail, and I learned a lot about customer service and the retail industry.

Games Attendant

Pleasure Pier
02.2022 - 07.2022
  • As a game attendant at Pleasure Pier Galveston, my main role was to create a fun and inviting atmosphere for guests
  • I enthusiastically invited them to play games and gave them a chance to win awesome prizes
  • I made sure the guests felt comfortable and encouraged them to keep playing games for a memorable experience.

Education

High school -

Odyssey Academy
Galveston, TX
09.2024

Skills

  • Guest services
  • Cash handling
  • Merchandising
  • Multitasking and Organization
  • Staff Supervision
  • Customer Service
  • Inventory Management
  • Customer service
  • Store Opening and Closing
  • Sales Strategies
  • Operations Management
  • Store maintenance
  • Documentation And Reporting
  • Team Building and Leadership
  • Sales Promotion
  • Loss Prevention
  • Cashiering
  • Basic math
  • Cash register
  • Cash handling
  • Hospitality
  • Communication skills
  • Retail sales
  • Customer service
  • Guest services
  • POS
  • Food handling
  • Sanitation
  • Sales
  • Lifeguard
  • Swimming

Certification

CPR Certification

Food Handlers certification


Music making

In my downtime, I have a deep passion for writing music and poetry, a hobby I've cherished since childhood. I find joy in expressing my daily life experiences and personal challenges through my writing. This creative outlet not only helps me process my thoughts but also fuels my aspiration to become a professional writer in the future.

I can also play the guitar somewhat and learning to play piano! 

Additional Information

Though i have no experience in the food industry. I have studied and earned my food handlers certificate :))

Timeline

Store Supervisor

Aeropostale
05.2024 - Current

Sales Associate

Bath & Body Works
08.2023 - Current

Lifeguard

Schlitterbahn Galveston Island
02.2023 - 09.2023

Sales Associate

Aeropostale
10.2022 - 06.2023

Games Attendant

Pleasure Pier
02.2022 - 07.2022

High school -

Odyssey Academy
Nicolas Tovar