Maria Segura
San Antonio,TX
Summary
Hardworking Housekeeper with years of excellent communications skills and high cleanliness standards leading to outstanding results.
Overview
10
10
years of professional experience
Work History
Housekeeping
Hotel Contessa
04.2016 - 08.2019
- Evaluated rooms to identify supply needs and coordinate team workflow
- Completed surface sanitization, deep cleaning, and window washing
- Performed inspections of rooms and areas and common areas to maintain cleaning standards
- Swept, mopped aand vacuumed common areas and whipped down surfaces
- Addressed client cleaning requests and provided prompt solutions
- Dusted and polished furniture, appliances and electronics
- Update checklist to track items in storage rooms and on cleaning carts.
Housekeeping
Hyatt Place
01.2012 - 04.2016
- Upheld a clean work environment by performing routine housekeeping tasks around the machine area.
- Collaborated with housekeeping staff to ensure rooms were ready for guests upon arrival.
- Maintained a safe and clean living environment for clients through housekeeping tasks and organization.
- Assisted with light housekeeping duties as well as running errands.
- Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
Housekeeping
Ramada Hotel
03.2009 - 06.2011
- Inspected rooms for damages and sufficient housekeeping practices.
- Ensured a clean working environment by performing daily housekeeping tasks around machinery and workstations.
- Enhanced guest satisfaction by delivering impeccable housekeeping services and maintaining a clean, welcoming environment.
- Supported store cleanliness initiatives by performing routine housekeeping tasks as needed.
- Coordinated with housekeeping staff for timely room turnovers, minimizing delays for incoming guests.
- Contributed to the hotel''s success by consistently meeting or exceeding housekeeping targets.
Education
Data Entry Certification -
Manifest Institute
06.1991
High School Degree -
Burbank High School
06.1989
Skills
- Safe cleaning with chemicals
- Cleaning techniques
- Teamwork
- Deep Cleaning
- Housekeeping
- Chemical Handling
- Customer-Oriented
- Housekeeping knowledge
- Light Housekeeping
- Housekeeping excellence
- Housekeeping Assistance
- Housekeeping and Organization
Timeline
Housekeeping
Hotel Contessa
04.2016 - 08.2019
Housekeeping
Hyatt Place
01.2012 - 04.2016
Housekeeping
Ramada Hotel
03.2009 - 06.2011
Data Entry Certification -
Manifest Institute
High School Degree -
Burbank High School