Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Shahid

Fairfax,VA

Summary

Healthcare professional with a strong background in patient care and business analytics. Skilled in enhancing patient satisfaction and operational efficiency through effective client service and support. Proven ability to ensure compliance with healthcare standards and improve communication strategies in healthcare settings.

Overview

4
4
Languages
7
7
years of professional experience

Work History

Phlebotomist

BioBridge Global
San Antonio, Texas
01.2023 - 10.2025
  • Ensured compliance with safety and sanitation protocols during procedures, enhancing patient safety and care quality.
  • Conducted quality control checks on equipment to ensure optimal performance, contributing to reliable testing results.
  • Maintained accurate records and documentation for all collected samples, supporting effective tracking and analysis.

Manager

Komnata Quest
San Antonio, Texas
01.2019 - 12.2022
  • Monitored and analyzed business performance to identify improvement areas and implement adjustments.
  • Executed customer satisfaction strategies that drove 20% sales increase within 6 months through targeted engagement initiatives.

Medical Assistant/Receptionist

Prompt Urgent Care
San Antonio, Texas
08.2019 - 11.2020
  • Facilitated comprehensive patient intake interviews, ensuring accurate documentation and fostering a welcoming environment that enhanced patient satisfaction.
  • Scheduled and followed up on patient appointments, processed payments, and maintained organized patient files to streamline office operations.
  • Maintained medical records and ensured compliance with privacy regulations.

Tutor

MCECC, Muslim Children Education and Civic Center
San Antonio, Texas
01.2019 - 05.2020
  • Facilitated group tutoring sessions for 30+ students, enhancing critical thinking skills and fostering collaboration within 6 months.
  • Identified knowledge gaps and developed targeted lessons to address them, improving student understanding and performance.

Education

Bachelor of Science - Biology

The University of Texas At San Antonio
San Antonio, TX
05-2022

Associate of Science - Biology

San Antonio College
San Antonio, TX
05-2019

Skills

  • Clinical Documentation
  • Business
    Analytics
  • Compliance adherence
  • Patient care
  • Business Analytics
  • Communication Strategies

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Professional

Timeline

Phlebotomist

BioBridge Global
01.2023 - 10.2025

Medical Assistant/Receptionist

Prompt Urgent Care
08.2019 - 11.2020

Manager

Komnata Quest
01.2019 - 12.2022

Tutor

MCECC, Muslim Children Education and Civic Center
01.2019 - 05.2020

Bachelor of Science - Biology

The University of Texas At San Antonio

Associate of Science - Biology

San Antonio College
Maria Shahid