Maria Smith

• Provided excellent customer service to ensure satisfaction.
• Monitored dining room for cleanliness and proper set-up at all times.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
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• Greeted guests and provided menus.
• Delivered food orders promptly and courteously.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Accurately recorded orders on cash register and point-of-sale system.
• Handled money transactions accurately while following company procedures for handling cash payments.

• Bus the table making sure it is ready for the next guests

• Communicated effectively with ground personnel to ensure efficient operation of the aircraft while in transit or at destination airports.
• Assisted with boarding procedures by directing passengers to their seats and providing them with necessary information regarding the flight.
• Maintained an up-to-date knowledge of airline policies and procedures as well as federal aviation regulations.

• Submits Voyage reports post-flight

• Supervised 5-6 crew on smaller aircrafts, 8-9 crew on bigger aircrafts

• assist crew and passengers on meal service on short haul 25-minute flight to long haul 18-hour flight

• Conducted pre-flight briefings with cabin crew to ensure compliance with all aviation regulations and company policies.
• Demonstrated exceptional customer service standards and ensured that passengers were comfortable during their flight.
• Ensured that all cabin crew members adhered to established safety protocols throughout the duration of the flight.
• Coordinated meals, snacks, beverages, entertainment systems, sales activities. for passengers on board flights.