Maria Teresa Ortiz
Yonkers,NY
Summary
Dedicated and organized business management and administration professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
15
15
years of professional experience
Work History
Operations Manager
Compass Group USA
Yonkers, NY
12.2022 - Current
- Developed and implemented operational procedures to ensure quality standards were met
- Directed operations staff by providing guidance, training, and support to meet company objectives
- Performed cost analysis for various projects to determine budget requirements.
Office Manager
Natures Way Foods
The Bronx, NY
01.2019 - 11.2022
- Assisted with the preparation of budgets, forecasts, and financial statements
- Supervised staff members, organized schedules, and delegated tasks
- Developed and implemented office policies and procedures.
Sales Executive
New York Produce Inc.
Secaucus, NJ
09.2015 - 12.2018
- Developed and implemented sales strategies to meet customer needs and increase revenue
- Cultivated relationships with existing customers to encourage repeat business
- Analyzed market trends and competitive landscape to identify opportunities for growth.
Restaurant Manager
Cana Y Cafe Bar and Grill
New York, NY
01.2009 - 08.2015
- Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control
- Oversaw the recruitment, hiring, onboarding, training, scheduling, and evaluation of employees
- Maintained detailed records of sales transactions and daily shift reports.
Education
Bachelor of Science Business Administration And Management -
Mercy College
Skills
- Organizational Management
- Production
- Contract Management
- Business Planning
- Financial Management
- Accounting and finance understanding
Timeline
Operations Manager
Compass Group USA
12.2022 - Current
Office Manager
Natures Way Foods
01.2019 - 11.2022
Sales Executive
New York Produce Inc.
09.2015 - 12.2018
Restaurant Manager
Cana Y Cafe Bar and Grill
01.2009 - 08.2015
Bachelor of Science Business Administration And Management -
Mercy College
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