Maria Teixeira
South River
Summary
Bilingual English/Portuguese professional with experience in client communication, appointment coordination, and relationship building in fast-paced environments. Strong interpersonal and organizational skills with a passion for helping others and supporting diverse communities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
BDC Coordinator
Open Road Mazda
East Brunswick
08.2023 - Current
- Manage inbound and outbound customer leads, converting inquiries into scheduled appointments.
- Coordinate high volumes of client communication through phone, text, and email in a fast-paced environment.
- Schedule appointments and maintain organized client records using CRM systems.
- Support clients by answering questions, resolving concerns, and directing them to appropriate departments.
- Build strong professional relationships through effective communication and active listening.
- Manage multiple tasks while maintaining professionalism and attention to detail.
Self-Employed
Brow Business
01.2023 - Current
- Created & managed social media content to attract and engage clients.
- Developed branding, messaging, and visual identity for beauty services.
- Communicated directly with clients to build relationships and drive bookings.
Stock Room Clerk
Oticon
Somerset
09.2022 - 08.2023
- Maintained inventory organization and ensured efficient product handling.
- Collaborated with team members to meet daily operational goals.
Package handler
Fedex
Edison
06.2021 - 09.2021
- Handled high volume package processing in a fast paced environment.
- Maintained efficiency and accuracy under time constraints.
Education
Associates Degree - Liberal Arts, Social Work
Middlesex County College
EdisonHigh School Diploma - undefined
Perth Amboy High School
Perth Amboy06-2020
Skills
- Client Communication
- Appointment Scheduling
- Administrative Support
- Bilingual Communication (English/Portuguese)
- CRM & Data Entry Systems
- Conflict Resolution
- Organization & Multitasking
- Client Support
- Team Collaboration
- Professional Written Communication
Certification
- CAP - Certified Administrative Professional
- CPDW - Certified Professional in Distribution and Warehousing
- MCAS - Microsoft Certified Application Specialist
- Sales Essentials Certificate
- Sales Manager Certificate
LANGUAGES
Portuguese (fluent)
English (fluent)
Spanish (Conversational)
Timeline
BDC Coordinator
Open Road Mazda
08.2023 - Current
Self-Employed
Brow Business
01.2023 - Current
Stock Room Clerk
Oticon
09.2022 - 08.2023
Package handler
Fedex
06.2021 - 09.2021
High School Diploma - undefined
Perth Amboy High School
Associates Degree - Liberal Arts, Social Work
Middlesex County College
AWARDS
Team Player of the year