Summary
Overview
Work History
Education
Skills
Accomplishments
Sewing and thrifting
Languages
Work Preference
Interests
Timeline
Hi, I’m

Maria Toro

Miami,FL
Maria Toro

Summary

Proven track record in enhancing customer experience at Divieto Ristorante, adept in customer service and effective multitasking. Demonstrated ability to maintain a professional and welcoming environment, significantly improving guest satisfaction. Excelled in phone etiquette and empathy, ensuring seamless operations and positive first impressions.

Overview

2
years of professional experience
2
Languages

Work History

Divieto Ristorante

Hostess
08.2023 - 07.2024

Job overview

  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Beauty Connections Medical Spa

Front Desk Receptionist
08.2022 - 08.2023

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Doral Academy Charter High School
Doral, FL

High School Diploma
06.2022

University Overview

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette

Accomplishments

Accomplishments
  • Supervised team of 3 staff members.

Sewing and thrifting

Sewing and thrifting
  • I love to be creative in my free time! Upcycling is one of my favorite activities. I love making beautiful pieces out of donated clothing from Goodwill.
  • I am honing my creativity at Istituto Marangoni-The School of Fashion& Design.
  • I am a fashion design major about to obtain my associates degree.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Preference

Work Type

Part Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hours

Interests

Crocheting

Baking

Sewing

Thrifting

Fashion Design

Timeline

Hostess
Divieto Ristorante
08.2023 - 07.2024
Front Desk Receptionist
Beauty Connections Medical Spa
08.2022 - 08.2023
Doral Academy Charter High School
High School Diploma

Similar Profiles

CREATE PROFILE
Maria Toro