Maria Torre
Seattle,WA
Summary
Proactive and inquisitive Speech Language and Hearing Science student at San Diego State University with 4 years of customer service experience dedicated to achieving customer and employer satisfaction. Considered a high performing junior student who possesses exceptional critical thinking and problem solving skills that make a high quality candidate for a job or internship.
Overview
3
3
years of professional experience
Work History
Head Hostess
Tavolata
05.2024 - 08.2024
- Greeted guests promptly and professionally upon arrival to establish a welcoming atmosphere in the restaurant
- Mentored and trained new staff members to ensure consistent service quality and adherence to restaurant policies
- Coordinated large parties and events, ensuring seamless service from arrival through departure
- Created reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking
- Took to-go orders by phone, answered customer questions, and informed them of accurate wait times
Front Desk Receptionist
King's Elementary School
05.2023 - 08.2023
- Warmly welcoming parents and children as they arrive, answering inquiries about the childcare programs, schedules, and policies.
- Engaged in pleasant conversations while managing check-in process.
- Supporting staff in organizing special events, field trips, and activities for children, coordinating logistics, and communicating details to parents.
- Monitoring the entrance area, enforcing security protocols, responding to first aid needs, and ensuring that only authorized individuals pick up children.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Head Hostess/ Busser
Portage Bay Cafe
06.2021 - 01.2022
- Expertly managed dining experience for guests by welcoming them in, coordinating reservations, and handling customers with professionality, respect and diligence.
- Using an eye for detail and exceptional organizational skills by providing outstanding customer service and contributing to the restaurants reputation for excellence.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Education
Speech Language And Hearing Science
San Diego State University
San Diego, CA05.2026
High School Diploma -
Holy Names Academy
Seattle, WA05.2022
Skills
- Customer Service
- Critical thinking and Problem solving
- Administrative Skills
- Communication and Public speaking
- CPR and First Aid Certified
- Childcare experience
- Food Handler's permit
Timeline
Head Hostess
Tavolata
05.2024 - 08.2024
Front Desk Receptionist
King's Elementary School
05.2023 - 08.2023
Head Hostess/ Busser
Portage Bay Cafe
06.2021 - 01.2022
Speech Language And Hearing Science
San Diego State University
High School Diploma -
Holy Names Academy
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