Maria Torres
Los Angeles,CA
Summary
Dynamic professional with extensive experience in customer service and purchasing assistance at American Dawn Inc. Proven ability to manage purchase orders and vendor communications effectively. Skilled in Microsoft Excel and known for strong organizational skills, ensuring timely deliveries and maintaining accurate records. Committed to enhancing operational efficiency and team collaboration.
Overview
20
20
years of professional experience
Work History
Office Clerk
Charman Manufacturing
Vernon, USA
02.2023 - Current
- Customer Service
- Assisted customers with will call orders to ensure timely order fulfillment
- Managed front desk operations to greet visitors and direct them to appropriate departments
- Respond to high volumes of inbound calls
- Directed inquiries to appropriate departments
- Organized and maintained filing system for documents to improve retrieval efficiency
- Prepared and sent invoices to clients
- UPS and FedEx shipments
- Monthly sales reports
Purchasing Assistant
American Dawn Inc.
Compton, USA
09.2012 - 11.2021
- Generated purchase orders and communicated with suppliers to ensure timely order processing.
- Expedited purchase orders with suppliers.
- Verified purchase order details and line-item detailed specifications.
- Obtained and verified supplier acknowledgements to ensure order accuracy.
- Managed communications with suppliers regarding late deliveries and updated system with responses to maintain accurate records.
- Informs sales department of date changes from suppliers.
- Verified invoices against supplier price publications and purchase orders, approving for payment to uphold financial accuracy.
- Engaged with overseas vendors to maintain clear lines of communication regarding orders.
Teller
Wells Fargo Bank
City of Commerce, USA
01.2008 - 03.2011
- Processed ATM transactions, counted cash in the main vault, and achieved 100% cash balance accuracy.
- Processed customer transactions accurately and efficiently at Wells Fargo Bank.
- Maintained compliance with bank policies and procedures during daily operations.
- Assisted customers with account inquiries and provided product information.
Office Assistant
Misong Painting and Roofing
Los Angeles, USA
11.2005 - 03.2007
- Customer service by phone, Data Entry, Set up appointments, Collections, Schedule meetings, Filing, ordered office supplies.
- Managed office supplies and inventory for painting and roofing projects.
- Organized schedules for field teams and client appointments efficiently.
- Assisted in preparing project proposals and client correspondence.
Education
Vocational Degree - Microsoft Office
East Los Angeles College
Monterey Park, CA01.2004
High School Diploma -
Huntington Park HS
Huntington Park06.2003
Skills
- Data entry
- Invoice processing
- Order management
- Shipment processing
- Vendor relations
- Purchasing experience
- Purchasing support
- E-commerce management
- E-commerce
- Microsoft Office Excel
- QuickBooks Online
- Oracle
- Admin support
- Maintaining records
- Mail distribution
- Multitask
- Attention to detail
- Time management
- Problem solving
- Adaptability
- Flexibility
- Teamwork
- Communication
- Communication skills
- Teamwork skills
- Organization
- Learning
- Sales Experience
- Customer service
- Mail distribution
Languages
English
Professional
Spanish
Professional
Timeline
Office Clerk
Charman Manufacturing
02.2023 - Current
Purchasing Assistant
American Dawn Inc.
09.2012 - 11.2021
Teller
Wells Fargo Bank
01.2008 - 03.2011
Office Assistant
Misong Painting and Roofing
11.2005 - 03.2007
Vocational Degree - Microsoft Office
East Los Angeles College
High School Diploma -
Huntington Park HS