Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Torres

Hicksville

Summary

Reliable and adaptable hostess with hands-on experience supporting front-of-house operations in fast-paced environments. Skilled at helping servers, handling multiple tasks during busy shifts, and making sure takeout and delivery orders are accurate and run smoothly while keeping guests satisfied.

Overview

4
4
years of professional experience

Work History

Host

Vico
Farmingdale, NY
09.2023 - 04.2026
  • Welcomed and seated guests, ensuring optimal dining experience.
  • Managed reservation system, coordinating guest flow during peak hours.
  • Assisted in training new staff on customer service protocols, menu knowledge and system.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Supported front house operations by taking additional tables during peak hours.
  • Coordinated with kitchen staff as an expo to organize and package takeout and delivery orders.

Host

Bernie's
Hatboro, PA
02.2022 - 05.2023
  • Monitored dining area for cleanliness, ensuring compliance with health standards.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

Education

Associate of Science - Graphic Design

Nassau Community College
Garden City, NY
12.2026

ESL Advanced Level -

Suffolk County Community College
Brentwood, NY
05.2024

High School Diploma -

La Adiela
Armenia, Quindio- Colombia
12.2021

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • POS software
  • Adaptable to change
  • Communication & Interpersonal Skills
  • Multitasking in Fast-Paced Environments

Languages

Spanish
English

Timeline

Host

Vico
09.2023 - 04.2026

Host

Bernie's
02.2022 - 05.2023

Associate of Science - Graphic Design

Nassau Community College

ESL Advanced Level -

Suffolk County Community College

High School Diploma -

La Adiela