Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Travers

Metairie,Louisiana

Summary

Results-driven Account Executive with a strong background in healthcare and hospice services, skilled in building and maintaining strategic relationships with physicians, case managers, discharge planners, and community partners. Proven ability to identify referral opportunities, increase market share, and drive census growth through effective outreach and education. Adept at presenting hospice philosophy with compassion and professionalism, ensuring that patients and families understand available resources and support. Recognized for strong communication, consultative sales skills, and a passion for connecting healthcare providers with quality end-of-life care solutions.

Overview

12
12
years of professional experience

Work History

Account Executive

Heart of Hospice
Gretna, LA
09.2023 - Current
  • Develop and maintain strong relationships with physicians, hospital case managers, skilled nursing facilities, assisted living centers, and other referral sources to increase hospice admissions.
  • Serve as the primary liaison between healthcare providers, patients, families, and the hospice team to ensure a smooth referral and admission process.
  • Educate healthcare professionals and the community on hospice and palliative care services through presentations, in-services, and one-on-one meetings.
  • Conduct regular visits to referral sources to assess needs, provide updates, and reinforce the value of hospice care.
  • Collaborate with the clinical team to match patient needs with hospice services while ensuring compliance with Medicare, Medicaid, and insurance requirements.
  • Develop and implement strategic sales and marketing plans to grow territory census and meet monthly admission goals.
  • Track and report referral activity, admission data, and market trends to leadership.
  • Provide compassionate guidance to patients and families exploring end-of-life care options.
  • Represent Heart of Hospice at community events, health fairs, and professional networking opportunities.
  • Maintain up-to-date knowledge of hospice regulations, eligibility requirements, and industry best practices.

Account Executive

Compassus Hospice And Palliative Care
Metairie, Louisiana
01.2014 - 08.2023
  • Managed client accounts and maintained strong relationships with healthcare professionals.
  • Coordinated communication between hospice teams and families for service updates.
  • Assisted in developing marketing strategies to promote hospice services locally.
  • Provided support during client intake processes and documentation completion.
  • Conducted needs assessments for clients to ensure appropriate care plans.
  • Organized training sessions for staff on hospice policies and procedures.
  • Facilitated meetings with community partners to enhance service outreach efforts.
  • Assessed patient needs and developed personalized palliative care plans.
  • Collaborated with interdisciplinary teams to ensure comprehensive patient support.
  • Educated families on palliative care options and resources available.
  • Facilitated communication between patients, families, and healthcare providers.
  • Advocated for patients' rights and preferences in treatment decisions.
  • Provided emotional support to patients and families during difficult times.
  • Developed training materials for staff on palliative care best practices.

Education

Bachelor of Arts - Business Administration And Management

University of New Orleans
New Orleans, LA
05-2004

High School Diploma -

Grace King
Metairie, LA
05-2000

Skills

  • Relationship building
  • Healthcare compliance
  • Care coordination
  • Market analysis
  • Hospice regulations
  • Customer relationship management
  • Referral Source Cultivation

Languages

Spanish
Professional

Timeline

Account Executive

Heart of Hospice
09.2023 - Current

Account Executive

Compassus Hospice And Palliative Care
01.2014 - 08.2023

Bachelor of Arts - Business Administration And Management

University of New Orleans

High School Diploma -

Grace King

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