MARIA TSHIMANGA

• Fulfillment Representative – Guest Services

Walmart, Bellevue, WA

August 2024 – November 2024

• Located and prepared online orders efficiently to ensure on-time delivery for customers.
• Assisted in identifying and selecting fresh food products for scheduled pickups and deliveries.
• Provided in-store support to guests, helping them navigate the store and locate items.
• Acted as a key point of contact for lost or confused customers, offering clear guidance and a welcoming presence.
• Maintained a high standard of customer service while managing time-sensitive tasks.

Guest Service Associate

Target, Redmond, WA

February 2021 – July 2025

• Delivered consistent, high-quality customer service aligned with Target’s values.
• Handled guest interactions with professionalism, respect, and attention to detail.
• Completed daily responsibilities efficiently, supporting overall store operations.
• Ensured a clean, safe, and welcoming environment for all customers.
• Contributed to a team-oriented atmosphere while meeting performance goals.