Maria Valenzuela
Katy,TX
Summary
Dependable worker with knowledge of customer service,data entry. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
9
9
years of professional experience
Work History
Project Coordinator
Arrow Glass Industries
01.2024 - 11.2024
- Maintained organized records, including contracts, invoices, and change orders,while coordinating project timelines for glass fabrication, delivery, and installation.
- Ensured smooth project execution from initial measurements to final installation, issued invoices,processed monthly draws,and managed account updates.
- I collaborated with supervisors to schedule measurements and installation, reviewed bids and contracts to confirm specifications , and resolved issues. For instance, damaged glass or inaccuracies.
- Regularly communicating with clients, contractors, and internal teams. I adeptly managed competing demands and adapted to changes, delays, or unexpected events.
Shower Lead, Configurator/ QC
Arrow Glass Industries
10.2020 - 01.2024
- Managed the process of sending glass for cutting , efficiently processed up to 50 orders daily, and utilized CRL software for data entry and management.
- Designed custom showers to client specifications, ordered specialized hardware, and conducted control checks on all orders before production.
- Trained new members on company processes,addressed discrepancies with customer service or site technicians, and managed workload distribution to ensure efficient task allocation.
Sales Associate
Barri Financial Group
07.2018 - 10.2020
- Provided excellent customer service in a high-traffic environment, managing 40-60 daily customer interactions to meet their needs efficiently.
- Responsibilities included processing bill payments, check cashing, international money transfers, personal loans, and money orders.
- Managed cash register with balances exceeding $40,000, maintaining strict accuracy and adherence to protocols, often working without direct supervision.
- Handled incoming work related calls with professionalism and conducted telemarketing to engage potential customers.
Cashier
La Michoacana Meat Market
01.2016 - 07.2018
- Operated cash register efficiently and maintained accuracy
- Contributed to store maintenance and organization during closing shifts.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Cypress Falls
Houston, TXSkills
- Problem-solving
- Bilingual
- Attention to detail
- Teamwork
- Responsible
- Customer service
- Adaptability
Timeline
Project Coordinator
Arrow Glass Industries
01.2024 - 11.2024
Shower Lead, Configurator/ QC
Arrow Glass Industries
10.2020 - 01.2024
Sales Associate
Barri Financial Group
07.2018 - 10.2020
Cashier
La Michoacana Meat Market
01.2016 - 07.2018
Cypress Falls
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