Maria Vargas Tapia
Glendale,AZ
Summary
Dynamic sales associate with proven expertise at T Mobile Retailer, consistently achieving sales targets through exceptional customer service and effective problem-solving. Recognized for strong teamwork and adaptability, I excel in fast-paced environments, leveraging excellent communication skills to enhance customer satisfaction and drive sales success.
Overview
3
3
years of professional experience
Work History
Sales Associate
T Mobileretailer
9284 W Northern Ave Glendale AZ 85305
09.2024 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Collaborated with team members to achieve monthly sales targets.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Crew Team Member
Panda Express Restaurant
9230 W Northern Ave Glendale At 85305
01.2024 - 08.2025
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Used proper techniques to prepare food and ingredients.
Sales Associate
Michael Kors Outlet
6800 N 95th Ave Glendale Az 85305
09.2023 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- reached high levels of sales goal daily
Team Crew Member
Mc Donalds
8325 W Glendale Ave Glendale Az 85305
10.2022 - 05.2023
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Maintained a clean, organized work environment with frequent sanitizing of surfaces and equipment.
- Contributed to team success by completing jobs quickly and accurately.
- worked at a fast pace
Education
High School Diploma -
Independence High School
6602 N 75th Ave Glendale Az 8530305-2023
Skills
- Excellent people skills
- Goal oriented
- Problem-solving skills
- Multi-tasking strength
- Verbal/written communication
- Sales expertise
- Meeting deadlines
- Friendly and outgoing
- Reliable and punctual
- fast learner
- adaptable
- Teamwork and collaboration
- Customer service
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
T Mobileretailer
09.2024 - Current
Crew Team Member
Panda Express Restaurant
01.2024 - 08.2025
Sales Associate
Michael Kors Outlet
09.2023 - 01.2024
Team Crew Member
Mc Donalds
10.2022 - 05.2023
High School Diploma -
Independence High School