Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Vargas Tapia

Glendale,AZ

Summary

Dynamic sales associate with proven expertise at T Mobile Retailer, consistently achieving sales targets through exceptional customer service and effective problem-solving. Recognized for strong teamwork and adaptability, I excel in fast-paced environments, leveraging excellent communication skills to enhance customer satisfaction and drive sales success.

Overview

3
3
years of professional experience

Work History

Sales Associate

T Mobileretailer
09.2024 - Current
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Collaborated with team members to achieve monthly sales targets.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Crew Team Member

Panda Express Restaurant
01.2024 - 08.2025
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Used proper techniques to prepare food and ingredients.

Sales Associate

Michael Kors Outlet
09.2023 - 01.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • reached high levels of sales goal daily

Team Crew Member

Mc Donalds
10.2022 - 05.2023
  • Restocked customer and crew areas with necessary supplies and rotated stock as required.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Maintained a clean, organized work environment with frequent sanitizing of surfaces and equipment.
  • Contributed to team success by completing jobs quickly and accurately.
  • worked at a fast pace

Education

High School Diploma -

Independence High School
6602 N 75th Ave Glendale Az 85303
05-2023

Skills

  • Excellent people skills
  • Goal oriented
  • Problem-solving skills
  • Multi-tasking strength
  • Verbal/written communication
  • Sales expertise
  • Meeting deadlines
  • Friendly and outgoing
  • Reliable and punctual
  • fast learner
  • adaptable
  • Teamwork and collaboration
  • Customer service

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Sales Associate

T Mobileretailer
09.2024 - Current

Crew Team Member

Panda Express Restaurant
01.2024 - 08.2025

Sales Associate

Michael Kors Outlet
09.2023 - 01.2024

Team Crew Member

Mc Donalds
10.2022 - 05.2023

High School Diploma -

Independence High School

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Maria Vargas Tapia