Maria Guadarrama Velasco
Bessemer,AL
Summary
Dedicated Assistant Manager known for identifying areas for improvement and implementing effective solutions. Strong background in customer service and team leadership, poised to make a significant impact on store operations and employee development.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Sherwin-Williams
Trussville, AL
08.2024 - Current
- Trained new employees on operational procedures and best practices for customer interactions.
- Monitored store performance metrics to identify areas for improvement and implement solutions.
- Facilitated communication among team members to ensure a cohesive work environment and efficient task execution.
- Conducted regular audits of store displays to maintain compliance with brand standards and visual guidelines.
Sales Associate
Home Depot
Fairfield Alabama
09.2022 - 03.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and store policies to provide accurate information.
- Executed merchandise replenishment and ensured optimal product presentation on sales floor.
Assistant Manager
Metro by T-Mobile
Bessemer, AL
02.2021 - 11.2022
- Assisted in managing daily store operations and ensuring optimal customer service experiences.
- Supported team in achieving sales goals through effective product promotions and merchandising strategies.
- Collaborated with staff to maintain inventory accuracy and streamline stock replenishment processes.
- Engaged with customers to address inquiries, resolve issues, and enhance overall satisfaction levels.
Education
High School Diploma -
Hueytown High School
Hueytown, ALSkills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Staff supervision
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Sherwin-Williams
08.2024 - Current
Sales Associate
Home Depot
09.2022 - 03.2023
Assistant Manager
Metro by T-Mobile
02.2021 - 11.2022
High School Diploma -
Hueytown High School