Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Maria Velasquez

Wyoming

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
Wyoming
12.2025 - 03.2026
  • Supervised daily operations to enhance service efficiency and uphold quality standards.
  • Trained and mentored team members to implement customer service best practices.
  • Managed inventory levels to ensure product availability and reduce waste.
  • Resolved customer complaints promptly to maintain satisfaction levels.

Quality Control Inspector

HopeNetworks
Grand Rapids
08.2024 - 12.2025
  • Inspected products for quality and compliance with company standards, ensuring only conforming items reached customers.
  • Documented inspection results and reported discrepancies to management, facilitating corrective actions and maintaining product integrity.
  • Conducted routine audits of production processes to ensure adherence to protocols, identifying areas for potential improvement.

Manager

McDonald's
Grand Rapids
05.2021 - 05.2024
  • Supervised team members to enhance service delivery effectiveness.
  • Managed inventory levels to optimize stock availability and minimize waste.
  • Trained new employees on operational procedures and customer service standards to improve onboarding experience.
  • Resolved customer complaints to enhance satisfaction and loyalty.

Education

Success Virtual Learning Centers of Michigan
Kalamazoo, MI

Skills

  • Inventory management
  • Customer service
  • Team leadership
  • Quality assurance
  • Team training
  • Problem solving

Languages

Spanish
Full Professional

Certification

  • Quality certified
  • Food safety certified

Timeline

Manager

McDonald's
12.2025 - 03.2026

Quality Control Inspector

HopeNetworks
08.2024 - 12.2025

Manager

McDonald's
05.2021 - 05.2024

Success Virtual Learning Centers of Michigan
Maria Velasquez