Maria Vera

• Provided exceptional customer service in fast-paced dining environment.
• Accurately took and processed food and beverage orders using POS system.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Collaborated with kitchen staff to ensure timely order delivery and quality standards.

• Prepared and served a variety of cocktails, ensuring consistent quality and presentation.
• Managed bar inventory, tracking supplies to minimize waste and optimize stock levels.
• Collaborated with kitchen staff to synchronize food and beverage service during peak hours.
• Provided exceptional customer service, effectively handling inquiries and resolving complaints.

Provided excellent customer service in a fast-paced Puerto Rican restaurant. Responsible for taking orders, serving food and beverages, preparing drinks, and ensuring a welcoming experience for all guests. Assisted as a host by greeting and seating customers, managed table turnover as a busser, and supported daily restaurant operations. Developed strong multitasking skills, teamwork, and the ability to adapt to multiple roles while maintaining high service standards.

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Managed reservation system, optimizing table turnover and guest flow.
• Coordinated with kitchen staff to relay customer orders efficiently.
• Assisted in training new hosts on best practices and service standards.