MARIA VILLACIS-Garay

• Exceeded sales goals, which allowed us to be promoted to managerial training store.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues.
• Trained team members in successful strategies to meet operational and sales .
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity.
• Recruited and retained top talent, with focus on completing timely performance evaluations.
• Rotated departments due to seasonal and holiday changes.

• Exceeded sales goals by 20% and reduced shrink goal from 3.5% to 2.0%.
• Accomplished business goals, by training monitoring employee performance, corrected problems, and increased efficiency.
• Maintained company's visual merchandise standards through general planograms.
• Resolved problems with customers to maintain relationships and increase return customer base.

Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Assisted in organizing and overseeing assignments to drive operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained positive customer relations

• Responsible for inventory in stores in United States and Puerto Rico.
• Coordinated Store Opening's, hired and trained staff.
• Organized stores to increase sales.